SymphonyAI
36 Case Studies
A SymphonyAI Case Study
Le Groupement Les Mousquetaires — including Intermarché and Netto — engaged SymphonyAI to accelerate a strategic, AI‑driven transformation across trading and supply‑chain operations. Facing the need to boost end‑to‑end performance from supplier orders to store delivery, and to unify purchasing, finance, replenishment and logistics while better anticipating customer and point‑of‑sale needs, Les Mousquetaires selected SymphonyAI’s Symphony RetailAI AI‑enabled supply chain and merchandising platforms after an 18‑month evaluation.
SymphonyAI implemented its Symphony RetailAI technologies to create a 360° view of production‑to‑sale data and to deliver integrated, role‑specific AI capabilities across the commercial and logistics value chain. The deployment optimized inventory and replenishment, delivered significant improvement in forecasting accuracy (including promotional demand), increased supplier collaboration and improved store productivity — freeing associates to better serve customers — demonstrating measurable operational gains driven by SymphonyAI’s solution.
Jean-Michel Balaguer
Chief Technology Officer