Case Study: Longo’s achieves unified end-to-end supply chain visibility and improved fresh-food management with SymphonyAI

Longo’s unifies its supply chain

Longo’s is a family-run grocer based in Toronto with 32 stores and the online Grocery Gateway service. Faced with fragmented systems and an end-of-life ERP that limited scalability and fresh-item management, Longo’s sought an integrated data model to share information across the business. To address this, Longo’s partnered with SymphonyAI, adopting supply chain, demand forecasting, analytics and in‑store inventory management solutions.

SymphonyAI implemented a unified platform—combining inventory and replenishment, supply chain insights, store operations and vendor collaboration—to integrate data from warehouses and suppliers through forecasting, analytics and in‑store execution. The result for Longo’s was a simplified, end-to-end supply chain technology footprint, improved fresh item management and better enterprise-wide visibility that enables more efficient decisions and seamless communication between stores and HQ.

Longo’s

Alicia Samuel

Director IT Business Solutions