Case Study: Skyscanner achieves 1.2M+ monthly meeting minutes and reliable HD large meetings with Zoom Video Communications

Skyscanner Exceeds 1 Million Zoom Minutes Monthly Helping People Travel

Skyscanner, the global travel search site used by more than 80 million travelers monthly with a 1,000-person team across 11 offices, needed a reliable, cloud-based video platform after their on-prem solution capped attendees, produced poor video once large groups joined, and lacked full Mac support. Rapid growth and distributed teams made a scalable, high-quality meeting tool essential.

Skyscanner adopted Zoom for its large-meeting capacity, consistent HD video, Mac/Windows support, cloud recordings and room integrations; rollout included beta testing, training, and internal promotion. Adoption was swift—over 1,500 Zoom Pro licenses and about 1.2 million meeting minutes monthly—with teams using screen sharing for tech support, cloud recordings for intranet distribution, breakout rooms for training, and tight Slack integration.

Skyscanner

Simon Cotton

Systems Engineer