Unbabel B2B Case Studies & Customer Successes

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Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. Unbabel works with leading customer support teams at brands such as Microsoft, Booking.com, Udemy, and Panasonic, to communicate effortlessly with customers around the world, no matter what language they speak. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

Case Studies

Showing 27 Unbabel Customer Success Stories

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Anuvu achieves faster, higher-quality in-flight translation at scale with Unbabel

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bit4coin achieves multilingual customer support with Unbabel for Zendesk

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Catawiki boosts CSAT and multilingual support with Unbabel

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Concentrix expands multilingual customer support into Asia with Unbabel

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Eventbrite achieves continuous software localization for target markets with Unbabel

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Farfetch achieves higher CSAT and more efficient customer support with Unbabel

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Global Electronic Components Distributor Achieves Faster Time to Market with Unbabel

Global technology brand saves 51% in multilingual support with Unbabel

GoCardless scales customer operations without increasing costs with Unbabel

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Groupon achieves 100% global customer service centralization in India with Unbabel

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Landing.jobs gains a competitive edge with Unbabel

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Logitech achieves scalable multilingual support and faster response times with Unbabel

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Musement achieves faster multilingual localization with Unbabel

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Musement achieves streamlined multilingual content translation with Unbabel

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MyFitnessPal reduces support cases and boosts satisfaction with Unbabel

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MyFitnessPal achieves multilingual support savings and higher satisfaction with Unbabel

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Orange achieves consistent global training localization with Unbabel

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Panasonic achieves seamless multilingual customer care with Unbabel

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Photobox Focuses on Top Quality Translation Via a Seamless Process through Unbabel

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Physioswiss achieves fast, accurate multilingual translations with Unbabel

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Pinterest scales multilingual customer support with Unbabel

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Skyscanner achieves 22.5% higher CSAT with Unbabel

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SurveyMonkey Dominates International Markets with Unbabel

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TomTom reduces support costs and turnaround times with Unbabel

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TuneCore expands language support from 5 to 29 languages with Unbabel

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TuneIn achieves 14% cost savings and scales into 6 new languages with Unbabel

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Wargaming achieves scalable multilingual player support with Unbabel

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