How Proximus used anonymous cell phone signal data for crowd management during the Tour of Flanders, the largest cycling event in Belgium
B2B Case Studies Featuring Proximus as the Customer
Explore case studies featuring Proximus as the customer — learn how vendors and partners helped Proximus solve real business challenges.
Case Studies
Showing 37 Success Stories about Software and Services used by Proximus
Proximus achieves 99% active users and multilingual employee engagement with LumApps
Proximus
Guillaume Boutin
Chief Executive Officer
Proximus & Next Quarter - Working for Accurate Financial Models
Proximus transforms with an insights platform
Proximus
Luc Rooms
Head of Market Intelligence
Proximus boosts the customer experience and accelerates launch of fiber broadband
Proximus
Yves Biver
Tribe Lead and Chapter Area Lead of Integration
How Expenses Have Become Invisible for Proximus With Mobilexpense
Proximus
Henrik Ahtela
Finance Systems & Process Manager
Proximus - Customer Case Study
Proximus
Jan Neels
Digital Learning Specialist
Proximus - Customer Case Study
Proximus achieves real-time cable-reel visibility and 15% inventory reduction with SAP Sales Cloud
Proximus
Hans Schurmans
Director Logistics Operations
Proximus achieves 99.999% DHCP uptime and seamless BNG migration with EfficientIP
Proximus
Koen Van Cauwenberghe
Solution Engineer
Creating a frictionless user experience for Proximus clients
Proximus achieves end-to-end visibility into virtualized east-west traffic with Keysight CloudLens
Differentiating Customer Experience with a Centralized App Ecosystem
Proximus
Georgi Van Droogenbroeck
Product Owner For Consumer Strategy And Digital Ecosystems
Proximus drives app retention and revenue per user with recurring notifications on Instagram
Proximus Group uses IBM Targetprocess to transparently align work to strategy
Proximus
Annelies Geusens
Strategy Manager in the Project Management Office
When HR became simple for Proximus employees
Proximus
Peter Puelinckx
HRIS Expert
Proximus transforms with an insights platform
Proximus
Luc Rooms
Head of Market Intelligence
Proximus powers public safety services with a real-time data
Proximus
Paula Aurelia Ionita
BI Competence Center & Data Operations Manager
How Patrick Delcoigne is driving sustainable broadband at Proximus to create a positive impact and enrich peoples’ lives
Proximus
Patrick Delcoigne
Director Network Engineering & Operations
Proximus blankets Belgium with WiFi in record time and offers great connectivity experience to its customers
Proximus achieves centralized asset management and confident capacity planning with Nlyte Software
Proximus
Peter Svensson
Projects and Netcenter Housing Manager
Proximus achieves full data centre visibility and faster issue resolution with Nlyte Software
Proximus
Peter Svensson
Projects and Netcenter Housing Manager
Proximus achieves 5% efficiency gain and improved customer experience with Genesys Workload Management
Proximus
Suzanne Schoningh
Operations Project Manager
Telecom company Proximus achieves flexible, mobile working on any device with Awingu
Delighting Customers with an API First Approach at Proximus
Proximus
Sean Kelly
Enterprise Architect
Proximus achieves double-digit IaaS growth and an enterprise-class cloud platform with VMware virtualization
Proximus
Fabrice Feyten
Product Line Manager Cloud Solutions
Proximus achieves customer‑centric digital transformation and faster case resolution with ServiceNow
Proximus
Lorenz Vandamme
Agile Product Manager
Proximus - Customer Case Study
Proximus - Customer Case Study
Proximus
Ivo Cools
CIO
Proximus - Customer Case Study
How a leading telco increases client & employee satisfaction with Conversational AI
Proximus achieves improved buyer experience and increased lead generation with Showpad
Proximus
Peter Lakay
Marketing Manager
Proximus achieves 1,000 days saved and improved staff morale with SS&C Blue Prism
Proximus
Geert Goethals
Director, IT Solutions Team
Proximus achieves GDPR compliance and same-day opt-outs with SS&C Blue Prism
Proximus
Geert Goethals
Director, IT Solutions Team
Proximus achieves rapid error correction and SLA compliance with SS&C Blue Prism
Proximus
Jan Vandekerckhove
RPA Developer, Development & Automation Solutions Team
Creation of a refreshing concept for the massive launch of a new promotion in a crowded market whilst reaching out audience
Saving money through digitalization
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