Spectrm B2B Case Studies & Customer Successes

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Spectrm is the conversational marketing platform that powers many of the world's leading chatbots. From disruptors to Fortune 100 companies, teams rely on Spectrm’s platform, conversational AI and customer success to design experiences for their customers. The era of chatbot hype is over. Personalizing customer experience at scale in 1:1 conversations is a reality. The future of commerce is conversational and the opportunities are limitless. Their mission is to give you superpowers to build a bot that your customers love. Think of Spectrm as mission control for launching your brand into the conversational marketing stratosphere.

Case Studies

Showing 47 Spectrm Customer Success Stories

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6thStreet helps customers find shoes based on their style and color preferences in a one to one Messenger experience

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Anytime by Interamerican achieves 100K+ one-to-one conversations and 3–4 minute average engagement with Spectrm

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Beliani converts shoppers with personalized furniture offers in a conversational commerce experience on Messenger

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BetterMe achieves 50% lower cost per app install with Spectrm

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BMW raises awareness of its electric vehicles by offering online quizzes through Messenger

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Bosch achieves engagement, audience growth and product insights with Spectrm's Frizz chatbot

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Breitling automates Instagram DMs to help customers find the perfect watch for their taste and budget

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Browns achieves 5x conversion rates and 45% higher average cart value with Spectrm's guided shopping chatbot

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Bundeswehr achieves higher recruitment interest and ad recall with Spectrm's Facebook chatbot

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Clarins drives newsletter signups and captures leads with Spectrm's Facebook Messenger raffle bot

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CNN News Bot Drives Subscribers on Facebook Messenger

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CoppaFeel! achieves 3x ad recall and a 30% action intent lift with Spectrm

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Daniel Wellington achieves higher conversions and improved shopping experience with Spectrm

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Daraz engages CRM contacts on WhatsApp and nurtures them with private discounts to increase order volume

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Deichmann boosts shoe sales and eCommerce conversions with Spectrm's Facebook Messenger chatbot

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Deichmann nurtures their Instagram audience with private offers sent via DMs to grow ecommerce sales

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Ford Motor Company captures leads and boosts customer acquisition with Spectrm

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Ford Motor Company increases purchase intent 38% and reduces micro-conversion cost 40% with Spectrm conversational ads

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Groupon achieves deeper engagement and 20%+ ad‑recall lift with Spectrm

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GSN Games grows engagement and revenue 10x for less active app user segment with personal prizes on Messenger

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Happy Socks achieves 3x ROAS and 20% revenue uplift with Spectrm's AI Gift Finder chatbot

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HelloFresh nurtures their audience on WhatsApp with discounts to increase order volume and customer loyalty

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Hertha BSC achieves fuller stadiums with Spectrm's Facebook Messenger ticketing bot

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HRA Pharma achieves Germany’s most awarded healthcare campaign and trusted, personalized patient support with Spectrm’s Ella Messenger bot

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Hungryroot measures brand awareness and gains market insights with Spectrm's conversational marketing platform

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MVF acquires new customers for their client Expert Market by qualifying leads on Facebook and capturing contact info on Messenger

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Next achieves increased eCommerce conversions with Spectrm's guided-selling Facebook Messenger bot

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Omio achieves 62% automated FAQ resolution with Spectrm

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Pandora’s automated Messenger experience helps customers find the perfect gift based on jewelry styles

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Fantasy Premier League drives app retention by engaging users with exclusive content and prizes on Messenger

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Proximus drives app retention and revenue per user with recurring notifications on Instagram

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Purple achieves 4x return on ad spend and 1M+ one-to-one engagements with Spectrm

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Red Bull achieves customer insights and boosts engagement with Spectrm’s conversational marketing platform

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Renault drives qualified leads and cuts cost per conversion by 36% with Spectrm

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RevolutionRace achieves higher conversions and improved shopping experience with Spectrm's Guided Shopping Messenger Bot

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Rewe grows in-store sales and app users by sending personalized coupons and digital flyers via private DMs on Instagram

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Save the Children Germany achieves 29% lift in donations with Spectrm

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StadiumGoods recommends best sellers in stock based on who customers are shopping for and their budget range

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Telekom achieves 9x contract conversion lift with Spectrm

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Telekom Converts Phone Contract Customers in Conversational Display Ads

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Telekom achieves a 9x contract conversion lift with Spectrm

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Uber Eats increases order revenue from new users and incentivizes app installs with private offers on Messenger

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The UN promotes their ACTNOW initiative by personally educating people on climate change

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Virgin Media acquires new subscribers and boosts engagement with Spectrm conversational display ads

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VOGUE Germany achieves increased traffic and subscriber growth with Spectrm's Facebook Messenger chatbot

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Volkswagen books test drives for their new electric vehicle models by guiding customers to find the best car for their needs

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Zalando increases Ecommerce sales by sending offers in DMs to customers who react during their live shopping events

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