Case Study: Proximus achieves centralized asset management and confident capacity planning with Nlyte Software

Proximus - Customer Case Study

Proximus NV/SA, a large telecommunications company, faced unscalable, manual datacenter record-keeping and a legacy, siloed approach to IT and service management. This left them with low operational visibility, no accurate asset inventory, and poor integration with ITSM across their datacenters.

By deploying Nlyte, Proximus standardized asset acquisitions and datacenter workflows and enabled capacity planning, asset lifecycle management, reporting, monitoring and connection management. The solution let 25 datacenter engineers operate from their desks and 650+ users self-retrieve assets, delivered detailed asset locations and confident capacity data, centralized insight into datacenter activity, and improved IT service delivery and integration.

Proximus

Peter Svensson

Projects and Netcenter Housing Manager