Case Study: Proximus achieves real-time cable-reel visibility and 15% inventory reduction with SAP Sales Cloud

How Proximus built an intelligent solution to gain insight into its decentralized inventory, enabling the company to deliver on its mission to modernize and expand its extensive cable infrastruction

Proximus Group, Belgium’s leading ICT and telecommunications provider, needed better visibility into the reels of cable used to modernize and expand its network. After reels were shipped to contractors the company often didn’t know their location or how much cable remained, leading to late returns, high inventory costs, fines, and project delays.

With Ordina, Proximus implemented a sensor-based smart application using SAP Internet of Things, SAP Integration Suite, and SAP Extension Suite on SAP Business Technology Platform, integrated with SAP ERP and contractor systems. The solution enables end-to-end tracking from warehouse to site, cut inventory levels by 15%, reduced fines and delays, improved loss/damage reporting and asset documentation, optimized cash flow and asset lifecycles, increased revenues, and can be reused or commercialized for other use cases.

Proximus

Hans Schurmans

Director Logistics Operations