UserTesting B2B Case Studies & Customer Successes

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Tiffany Glass

Chief Digital & Technology Officer

AAA Club Alliance

James Lane

UX Manager

Abercrombie & Fitch Co.

Laurel Stanley

Sr. Director, Digital Product Design

Adobe

Jaime Vasquez

Principal Experience Architect & Digital Strategist

Adobe

Jacob White

Senior Experience Architect

ADT

Abhijeet Bhattacharya

Senior Director - Product and Experience Design

Alaska Airlines

Aubri Denevan

Senior UX Researcher

Alberta Blue Cross

Alyana Angus

Digital Experience Designer

Amazon Seller Central

Ann Hsieh

Head of Research, Principal

Amazon Web Services

Matt Menz

VP, Product Design

American Airlines

Kimberly Cisek

VP of Customer Experience

Ancestry

Maria Cuasay

Director of Product, Growth

Apartment List

Daniel Kim

UX Research Manager

ATB Financial

Jesús Ramirez

Senior UX Manager

Athletic Greens

Grace Pawlowski

Senior Manager, Product Marketing & Customer Strategy

Atom Bank

Liam Dexter

Lead User Experience Designer

AutoTrader.com

Bradley Miller

Senior User Experience Researcher

Banco Sabadell

Silver Bruna

Design Director

Betway Group

Jeremy Coutts

Customer Experience Strategist

BT Group

Conor Ward

Director of Design, EE & Consumer Division

Burberry

Thomas Arnold

Senior User Experience Researcher

Calm

Chase Clark

Lead UX Researcher

Canadian Tire

Steve McGuire

Associate Manager of Digital Usability and Optimization

Canva

Melanie Perkins

Co-founder and Chief Executive Officer

CaringBridge

Monika Perkerwicz

Mobile UX Designer

CarMax

Chip Trout

Manager, Interaction Design

Cathay

Andrew Eldon

GM, Digital Experience

Cedar

Diana Ye

Product Design Lead

Chico's

Kane Ford

Senior Experience Designer

Clearhead

Brendan Moore

Senior Product Optimization Director

Code for America

Manya Scheps

Senior Product Manager

Costa Coffee

Dave Adamson

Senior Manager - Global Digital Experience Design

Costco Travel

Diya Loney

Product Manager

CoverMyMeds

Frank Rosile

UX Designer

Credit Sesame

Chris Centers

Senior UX Researcher

Deezer

Tom Abourmad

User Researcher

Deliveroo

Lydia Howland

Head of User Research

DocuSign

Morgan Davis

Manager, User Research

Eccentric Engine

Varun Shah

Chief Executive Officer

Everypaw

Diane Leung

Conversion Rate Optimisation Manager

Expedia Group

Tammy Snow

Head of User Research

Experian

Grant Yurada

Sr. Manager, UX Product Design

Extra Space Storage

Brooke Stencil

Vice President Digital Marketing

FamilySearch

Gregg Richardson

Head of Product Strategy

Fandango

Margaret Wilhelm

Vice President, Customer Insights

Finastra

Shamraiz Gul

Senior UX Lead

Freeletics

Natalia Suarez

Product Designer

GoDaddy

Ashley Chinzi

CX/UX Researcher

GSK

Jon Warden

Head of User Experience & Design

Gymshark

Maxwell Petitjean

Head of Product Insights

Helix

Craig Newman

Chief Transformation Officer

HelloFresh

Alice Wang

Senior UX Researcher

HP

Anmeen Leong

Product Manager, Digital Experimentation

Iberia Airlines

Martín Beitia

Head of Innovation, Design & Research

IBM

Eric Mahlstedt

Head of User Research for Cloud, Data, and AI business units

IDEA Center

Ben Hoggan

Director of De-Risking

Indeed

Ann Enders

Director of UX

ING Direct Spain

Javier Sierra Merino

User Research Expert Lead

Intermountain Health

Tucker Christiansen

Director of Product Management

Jotform

Aytekin Tank

Chief Executive Officer

KeyBank

Martin Davidson

Director, Key Design Studio

Kimberly-Clark

Andy Ford

Global Head of UX

Kimberly-Clark

Andy Ford

Global Head of UX

Kiva

Meg Gloudemans

Senior User Researcher

Krikey

Ketaki Shriram

CTO

Lenovo

Diana Gerli

Software UX Manager

Liquid Agency

Samantha Tazzia

Campaign Planner

Little Caesars Enterprises

Erica Olson

Lead UX

Microsoft Corporation

Tom Lorusso

Xbox Principal User Research Manager

Microsoft Corporation

Rachel Price

Senior Information Architect

Motorpoint

Razvan Ghica

Head of Design

My Pup Powered by Purina

Karen Marchi

Product Owner

National Australia Bank

Chris Khalil

Head of Design

NBCUniversal

Josh Snow

VP, Product and Design

New York Public Radio

Chris Hardtman

Senior Director, Digital Design and UX

NRG Energy

Elizabeth Killinger

President

Panera Bread

Andy Parquette

Lead UX Designer

Pearson

Matthew Cummings

Director of UX Design

Philips

Jiaqi Mao

Growth Hacking Lead, Digital Marketing and Ecommerce

Pimsleur

Mitch Scuzzarella

Digital Product Manager

Pitney Bowes

Michael Touna

UX Manager

PSA & Collectors

Dan Van Tran

Chief Technology Officer

Sage

Sarah Coll

Director of Digital Experience,

Scotts Miracle-Gro

Jess Bailey

User Experience Manager

Skyscanner

Oli Mival

Director of User Research

Spark Networks

Chloe Negron

Director of Product Design & UX Research

Spread Group

Dave Gorman

Director of Customer Experience

Subway

Dave Hunter

Sr. Manager

T. Rowe Price

Harsha Thayi

Senior Manager, User Experience

TaxSlayer

Jesse Nichols

UX Designer

Tealium

Theresa Pham

Director of Product Management & Design

Tesco Bank

Catherine Richards

Head of Customer Design

The Home Depot

Ki Arnould

Senior UX Researcher

The Philadelphia Inquirer

Matt Boogie

Chief Technology Officer

The Readability Consortium

The Stars Group

Daryn Hobden

Department Head of UX Architecture

Tucows

Jess Johannson

Chief People Officer

VistaPrint

Vitality

Walmart

Travers Korobanik

Associate Manager, Experimentation & Research

Walmart

Webex by Cisco

Mani Pande

Former Head of UX Research

Wells Fargo

Sharon Meaney

Design Research & Strategy Specialist

WestJet

Lexie Lawrence

UX Researcher

Wise

Jennifer Lee

UX Research Lead

World Education Services (WES)

Meera Ravi

Lead Manager

Yorkshire Building Society

Tina Hughes

Director of Digital & Marketing Channels

Zendesk

Pooja Patel

Senior UX Researcher

Zenni Optical

Justine Issavi

Director of Research

Zigzag

Jack Mitchell

Head of Product & Operations,

Zillow

Hernan Savastano

V.P. of User Experience