Mews B2B Case Studies & Customer Successes

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Mews is the leading platform for the new era of hospitality. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, The Strawberry Group, The Social Hub and Airelles. Mews was named Best PMS (2024) and listed among the Best Place to Work in Hotel Tech (2021, 2022, 2024) by Hotel Tech Report, as well as World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards. The company has offices in Europe, the United States and Australia.

Case Studies

Showing 166 Mews Customer Success Stories

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9Hotel Collection shows the way with outstanding performance

9Hotel Collection logo

The smart tech behind Absalon Hotel Group’s great guest experiences

Absalon Hotel Group logo

ahead burghotel combines sustainability and profitability

ahead burghotel logo

Aplend Apartments & Resorts saves time and boosts revenue

Aplend Apartments & Resorts logo

Extreme conditions, effortless hospitality Mews at Arctic SnowHotel & Glass Igloos

Arctic SnowHotel & Glass Igloos logo

How Auberge Adveniat delivers heavenly guest experiences using Mews

Auberge Adveniat logo

Boundary London embraces the connected guest

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Boutiquehotel STAATS achieves smoother operations and enhanced guest experience with Mews

Boutique Hotel Staats logo

Bristol Sunset Beach achieves faster reservations and streamlined housekeeping with Mews Hospitality Cloud

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Bush Hotel serves up a treat for guests with Bizzon and Mews

Bush Hotel Farnham logo

C‑Hotels boosts RevPAR 12% and halves check‑in time with Mews

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CAB20 combines sustainability and profitability

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Cabiner achieves 100% automated payments and admin-free guest experiences with Mews

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Mews helps Capsule Hotel Switzerland make a big impact with small spaces

Capsule Hotel Switzerland logo

Carpe Diem Santorini achieves operational efficiency and personalised guest experiences with Mews

Carpe Diem Santorini logo

CityHub embraces wristband payments and room keys through Mews

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Compagnie Hôtelière de Bagatelle enhance their guest journey

Compagnie Hôtelière de Bagatelle logo

Cornwall Hotel Collection makes the perfect transition from Hotel Perfect to Mews

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Crane Hotel Group elevates guest experience and profitability with Mews

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Cresta Palace embraces connectivity for full-service stays

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Diana Dea Lodge boosts revenue and occupancy through Mews

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Ebb-Dunedin - Customer Case Study

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Edgar Suites gets impressive results with a modern tech stack

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edyn group uses Mews across their entire portfolio

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Eilert Smith Hotel's luxury offering is enhanced by Mews

Eilert Smith Hotel logo

EMA House saves hours daily and boosts guest experience with Mews

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Emerald Stay achieves 30% higher revenue and 100% automated payments with Mews

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Episode Tbilisi embodies the modern, tech-enabled hotel

Episode Hotels logo

Inside Fettehenne Hotels’ journey to operational excellence with Mews

Fettehenne Hotels logo

The tech behind Finn Lough’s luxury hideaway

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Frame Hospitality Group’s tech evolution, powered by Mews

Frame Hospitality Group logo

Friendly Hotel Collection benefits from a modern guest and user experience

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GAIA Hotel achieves a third of staff time freed and stronger cash flow with Mews

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Glampsource North Hatley boosts revenue with Mews

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Go Hotel Group is going places with Mews

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Good Hotel achieves 10 hours/week admin savings and 60% less card fraud with Mews Payments

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Got City Center Hotels boosts RevPAR and direct bookings with Mews

Got City Center Hotels logo

Grand Hotel Ter Duin achieves streamlined operations and better guest experiences with Mews

Grand Hotel Ter Duin logo

Grand Hotel ter Duin maximizes the power of connected hotel tech with Mews

Grand Hotel Ter Duin logo

Gravity Haus blazes a trail in hyper-personalized adventure hospitality using Mews

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Green Hotels - Customer Case Study

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From seamless guest journey to scalable tech stack, Grend finds a perfect partner in Mews

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GuestHouse Hotels achieves 45% more direct bookings and €9,000/month in upsell revenue with Mews

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Haka House opens an exciting new chapter of tech-driven hospitality with Mews

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Hakuba Hotel Group makes big gains with Mews

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harry’s home is out to revolutionize the guest experience

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Hey Lou leaps into the future with Mews

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Mews helps himgroep reach peak efficiency and guest satisfaction

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Less admin, more revenue HOLI City Apart Hotel's success on Mews

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Hostellerie Cèdre & Spa Beaune fulfils its grand ambitions with Mews

Hostellerie Cèdre & Spa Beaune logo

Hostels HUB Group achieves 10% peak-season revenue uplift and 2 hours/day time savings with Mews

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At Hotel Atlántico Vigo, staff efficiency and guest satisfaction soar with Mews

Hotel Atlántico Vigo logo

Hotel BIG MAMA achieves streamlined operations and rapid expansion with Mews

Hotel Big Mama logo

Hotel Cadenberge has zero chargebacks after moving to the cloud

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Hotel de Sterrenberg achieves optimal workflow with Mews

Hotel de Sterrenberg logo

Hôtel Golf Château de Chailly uses data to drive success

Hôtel Golf Château de Chailly logo

Best Western Plus Isidore Hotel thrives with Mews from day one

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Hotel Lancaster achieves an impressive digital makeover with Mews

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Hotel Maashof makes big time savings by embracing digitalization

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Maison Montmartre connect with the best tech via Mews

Hotel Maison Montmartre logo

Hotel Myrtilles achieves a smooth, stress-free migration and streamlined operations with Mews

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Hotel Oderberger combines a historic setting with a modern approach

Hotel Oderberger Berlin logo

Mews helps Hotel Paradiso bring the joy of cinema to guests

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Hotel Patagonia Sur goes from pen and paper to 100% digital with Mews

Hotel Patagonia Sur logo

Hotel Relais de la Côte d'Or modernizes with Mews

Hotel Relais de la Côte d'Or logo

Old systems out, tech innovation in Hotel Sct Thomas' digital leap with Mews

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ipartment powers the future of serviced apartments, scaling quickly with Mews

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JO & JOE achieves mobile-first, intuitive property operations and rapid staff onboarding with Mews

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JO&JOE embrace Mews to build their modern brand

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Juliana Hotels combines luxury with a modern, digital guest journey

Juliana Hotels logo

JustStay redefines hotel chain management with Mews

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KEJJA sees Mews as the PMS of the future, driving stellar results

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Koncept Hotels achieves a fully contact-free, automated guest experience with Mews

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Connected tech drives the growth of Kronen Hotels

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Mews-powered L’Heure Bleue Palais champions deluxe hospitality with grand results

L'Heure Bleue Palais logo

Lenk Lodge reduces manual tasks by 50% with Mews

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How Les Lodges Sainte Victoire enables five-star experiences

Les Lodges Sainte Victoire logo

From booking to check-out, Les Lofts Vieux-Québec enters a digital era with Mews

Les Lofts Vieux-Québec logo

Leven Manchester wows guests and boosts revenue

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Life House leverages Mews API to realize unrivaled operational simplicity and profitability

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Ligula Hospitality Group operates at scale with Mews Multi-Property

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Locale achieves paperless operations, faster check-ins and more than 50% direct bookings with Mews

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LyLo perfects guest experiences and drives innovation with Mews

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Machefert Group cuts credit card fraud and streamlines payments with Mews Payments

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MAH Hotel manages multiple spaces with Mews

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Maison Juste thrives with a digital guest journey and seamless tech

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Maison Mère successfully sets the new standard of hospitality using Mews

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Mari Jean Hotel’s digital leap with Mews

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Meiser Hotels uses Mews to power and innovate their 6th-generation business

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Mercure Hotel MOA Berlin embraces digital transformation

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Connected tech drives Mercure Roeselare’s success

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Mola! achieves 80% faster check‑ins and 10% year‑on‑year growth with Mews

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Montestyria Mariazell redefines the luxury mountain escape with Mews

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Flexible hotel management with My Hotels Gestion and Mews

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Northern Lights Village achieves faster check-ins and paperless operations with Mews

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Northern Lights Village sees huge time savings for staff and guests

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OnJ (Portuguese apartment group) saves time, automates payments and boosts TripAdvisor ranking with Mews

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Opus XVI uses modern Mews tech to boost its historical legacy and unique stays

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Ostello Bello recovers lost revenue by putting unsold beds back on the market with Mews Payments

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Oversight achieves 8‑hotel rollout in 3 weeks and boosts staff engagement with Mews

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With Mews, PALM Hotel & Spa offers a five-star guest experience in a tropical paradise

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Palmers Lodge achieves up to £6,000/month recovered revenue, 12% RevPAR growth and 16 hrs/week saved with Mews Hospitality Cloud

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Paradise Resort Gold Coast gets golden results with Mews

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Paulinenhof becomes a powerhouse of modern hospitality with Mews

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Petit Hostel’s triumph with Mews, powered by strategic automations

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Pierres d’Histoire boosts revenue and guest engagement

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Pluimpapaver Hotel & Glamping uses Mews to power its award-winning guest journey

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Postillion Hotels saves 10+ hours a day and automates bookings, payments and AI reservations with Mews

Postillion Hotels logo

Prinz von Hessen marries luxury service with modern technology

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Privilodges transform their guest journey

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Rambla’s fresh take on hospitality, streamlined by Mews

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Retreats Group combines historic luxury with modern tech

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Revelton Suites grows rapidly while boosting efficiency and revenue

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A smarter way to manage hotel groups, with Revier Hospitality Group and Mews

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Revisn combines smart tech with blended apartment stays

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Rodamón Hostels achieves 98% payment automation and happier guests and staff with Mews

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room2 (Lamington Group) achieves a flexible, frictionless 24/7 hometel guest experience with Mews

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ROOST Apartment Hotel spreads its wings and exceeds all key targets

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Mews-powered Samesun truly shines after embracing modern hostel management

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Scribner's Catskill Lodge where Mews powers luxury hospitality

Scribner’s Catskill Lodge logo

Sitges Group Apartments achieves 6–8 hours weekly time savings and smoother guest check-ins with Mews

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Slagharen Themepark & Resort manages its complex operations through Mews

Slagharen Themepark & Resort logo

Southern Sun shines with the help of Mews

Southern Sun logo

Spicers Retreats pioneers ultra-luxury guest experiences with the support of Mews

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Strawberry transforms its operations with Mews

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Swiss Hotel Apartments ushers in a new era of luxury with Mews

Swiss Hotel Apartments logo

TBC Hotels increase guest satisfaction and revenue using Mews

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Ternelia Les Grands Massifs completes an outstanding digital overhaul with Mews

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More revenue, less admin - Terrace Bay Hotel thrives with Mews and Atomize

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The annex redefines boutique hotel stays with Mews

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The Boost Society and Mews shaping the future of co-living

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The Chloe champions personalized hospitality and curates unforgettable stays with Mews

The Chloe logo

Mews shapes The Circus Group's playbook for growth and efficiency

The Circus Group logo

The Docklands Lodge - Customer Case Study

The Docklands Lodge logo

The Dylan Amsterdam achieves huge time savings, paperless operations and a modern check-in experience with Mews

The Dylan Amsterdam logo

The Gate Cornwall gets big wins by doing digital

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Technology meets hospitality at THE GRAND Ahrenshoop

THE GRAND Ahrenshoop logo

The Incline Lodge prepares for the future with Mews

The Incline Lodge logo

The Julius Prague maximizes revenue through parking and direct bookings

The Julius Prague logo

The Laundry Rooms powers their innovative aparthotel model through Mews

The Laundry Rooms logo

On the road to innovation: The Local's success with Mews

The Local logo

The Local House diversifies revenue through Mews, earning more with their parking spaces

The Local House logo

The Maj Hotel reduces labor costs and automates the guest journey thanks to Mews

The Maj Hotel logo

Mews powers The Neighborhood Hotel to a fully digital guest journey

The Neighborhood Hotel logo

The Old Stocks Inn achieves 8% ADR growth, 8% higher web conversion and 70% online check‑in adoption with Mews

The Old Stocks Inn logo

The Opera Hotel achieves faster check-ins and a modern mobile lobby with Mews

The Opera Hotel logo

The Regent sets a new standard for tech-powered aparthotels using Mews

The Regent logo

THIS HO(S)TEL becomes that high-performing communal hub with Mews

THIS HO(S)TEL logo

Mews powers TOC Hostels' innovation in Spanish hospitality

Toc Hostels logo

Tusity uses Mews to power successful co-living hospitality

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UDS solves staffing shortages and connects custom API with Mews

UDS Hotels logo

Vesta Hospitality enjoys big growth and happy guests

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Basking in efficiency Villa Chiquita thrives with Mews

Villa Chiquita logo

Mews is at the heart of Villa Mara’s luxury hospitality

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From easy payments to higher RevPAG, Village by BOA prospers with Mews

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Villas Foch and Mews combine for the best in boutique

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Wayfarer Hotel Kyoto Shijo achieves streamlined operations and faster payments with Mews

Wayfarer Hotel Kyoto Shijo logo

Welcome Hotels achieves streamlined multi‑property operations and faster onboarding with Mews

Welcome Hotels logo

WestCord Hotels achieves paperless housekeeping, faster check-ins and major time savings with Mews

WestCord Hotels logo

Whoo Bacalan Bordeaux gets results across the guest journey

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Wombat's Hostels achieves hostel-specific PMS functionality and streamlined operations with Mews

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Wythe Hotel boosts RevPAR while deepening guest relationships

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Yalo epitomizes modern, multi-space hospitality

Yalo logo

YHA Australia gets big results through automation

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Your Apartment achieves an 85% increase in direct bookings with Mews

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Zien Group completes a show-stopping transformation using Mews

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