Case Study: Sitges Group Apartments achieves 6–8 hours weekly time savings and smoother guest check-ins with Mews

Automation transforms Sitges Group Apartments

Sitges Group Apartments, a collection of 28 designer apartments across six buildings near Sitges, Spain, needed to streamline operations and reduce time-consuming manual tasks at the front desk. They turned to Mews and its property management system and integrations to improve check-in, guest communication, and cross-department workflows.

Mews implemented automation including online check-in, passport scanning, guest messaging, and an ASSA ABLOY door‑lock integration so staff can manage codes from the office. The result: roughly 6–8 hours saved per week, faster, stress‑free guest arrivals, far less manual data entry, and higher staff and guest satisfaction thanks to Mews’ centralized, intuitive system.

Sitges Group Apartments

Marc Fontanals

Chief Executive Officer