Case Study: Your Apartment achieves an 85% increase in direct bookings with Mews

Your Apartment benefit from embracing hospitality tech

Your Apartment is a UK apartment and aparthotel brand with over 100 apartments and a 34‑unit aparthotel in Bristol. Facing the need for keyless, contact‑free operations and a single platform to connect multiple systems, they chose Mews' cloud‑based property management platform — including the Mews Booking Engine and Mews Business Intelligence — so they could implement 100% online and support remote check‑ins during COVID‑19.

Mews rolled out its cloud PMS, Booking Engine, Business Intelligence and integrations (e.g., Revinate and a mobile key solution), bringing 100+ apartments live in under a month. The results: direct bookings almost doubled (about an 85% increase) with 70% of bookings now coming from the website, the reservations team saves roughly 1.5–2 hours daily thanks to automated reports, and upselling rose about 75% via the Revinate integration — driving higher revenue, efficiency, and readiness to expand.

Your Apartment

Dan Robinson

Marketing Digital and PR Lead