Case Study: OnJ (Portuguese apartment group) saves time, automates payments and boosts TripAdvisor ranking with Mews

Apartment group discover the power of automation

OnJ, a Portuguese apartment brand operating 20 apartments and a villa and serving about 12,000 guests a year, needed a modern, intuitive platform to streamline front- and back-office tasks, access real‑time data, and connect to other hospitality tech. They chose Mews to deliver an integrated solution including Mews Booking Engine, Mews Marketplace and Mews Analytics to meet those requirements.

Mews implemented automated bookings, a housekeeping mobile app, Stripe payments via Mews Marketplace and real‑time reporting with Mews Analytics—cutting promotion setup from two hours to about 15 minutes (saving up to 1 hour 45 minutes per promotion), saving the housekeeping team 5 hours a week, enabling 100% automatic payment processing (PCI compliant) and reducing errors and fraud risk, and helping drive a 75‑place improvement in TripAdvisor ranking through integrated messaging. Mews’ platform now supplies the KPIs and integrations OnJ uses to run and grow the business.

OnJ

Catarina Julião

Director of Operations