Case Study: Mola! achieves 80% faster check‑ins and 10% year‑on‑year growth with Mews

Hotel management group embraces Mews' flexibility

Mola! is a Madrid-based hostel and apartment brand that runs a hybrid hostel/apartment operation serving about 60,000 guests a year. They needed a hospitality system that fit their mixed model, reduced long reception queues, cut staff training time, and provided faster, more reliable reporting—so they adopted Mews (including Mews Operations, Mews Business Intelligence and Mews University).

Mews delivered a cloud-based platform, self-learning training tools and Marketplace integrations that automated space allocation, payments and reporting. The result: front-desk training fell from ~1 month to 2 days, average check‑in time dropped 80% (from 10 to 2 minutes), 8–10 hours/week were saved on reporting, overbookings were eliminated, and Mola! achieved ~10% year‑on‑year growth with a €8.50 ADR increase and 10% occupancy gain — all powered by Mews.

Mola!

Marius Iuhas

Revenue Manager