IdeaScale B2B Case Studies & Customer Successes

IdeaScale is the leading cloud-based Innovation Management Software (IMS) platform in the world, trusted by more than 25,000 customers and 4.5 million users. Our customers include both major global corporations and national governments, such as the US Department of Homeland Security, Ginnie Mae, SAIC, Grant Thornton, Amerprise Financial and many others. IdeaScale's software enables you to tap and supercharge the human capital and ideas of your organization, no matter where they are in the world or their role. The IMS platform allows anyone - employee, contractor or member of the general public - to contribute and develop their ideas on how to make your organization better. Our customers leverage IdeaScale software for innovating from new products to company culture to improvements in IT. Best of all, we can be set up for your organization within a few hours, helping you supercharge your innovation programs right away!

Agora 2.0 achieves 25% increase in onsite civic engagement with IdeaScale

Agora 2.0

Gianluca Schiavo

Project Lead

Amway achieves global ABO engagement and high participation with IdeaScale's The Voice

Amway

Banchile Inversiones achieves improved customer satisfaction with IdeaScale

Banchile Inversiones

Diego Schiaroli

Assistant Manager to Innovation Management

BAYADA Home Health Care achieves 100% employee participation and drives companywide innovation with IdeaScale

BAYADA Home Health Care

Gary Rosenfeld

Project Management Office Director

Cerebral Palsy Alliance achieves staff-driven innovation and 30% employee participation with IdeaScale

Cerebral Palsy Alliance

Robyn Cummins

Manager Knowledge Brokerage

Citrix achieves scalable, enterprise-wide employee innovation (1,800+ ideas from 2,000 users) with IdeaScale

Citrix

Adam Jaques

Director of Strategic Services and Operations

City of Atlanta achieves $7.1M in potential annual savings with IdeaScale

City of Atlanta

Kristin Canavan Wilson

Deputy Chief Operating Officer

City of Calgary achieves dramatic increases in employee engagement and idea generation with IdeaScale

City of Calgary

Chad Oberg

Business Technology Analyst

Revolutionizing City Services Through Employee Engagement

City of Calgary

City of Huntsville achieves a citizen-driven master plan with IdeaScale

City of Huntsville

Kelly Schrimsher

Director of Communications for the Office of the Mayor

City of Minneapolis achieves community-driven planning and actionable indicators with IdeaScale

City of Minneapolis

Kim Keller

Results Management Program Coordinator

City of Ottawa achieves over 80% employee participation and idea-driven workplace improvements with IdeaScale

City of Ottawa

Columbia University achieves campus-wide improvements and increased student engagement with IdeaScale

Columbia University

Jared Odessky

VP Communications

Commission for Environmental Cooperation engages North American youth and identifies three scalable green innovations with IdeaScale

Commission for Environmental Cooperation

Megan Ainscow

Acting Manager, Communications

Covia achieves 500% increase in ideas and $7M projected value with IdeaScale

Covia

Anastasios (Taso) Melisaris

SD Business Innovation Team Lead

Davidson College achieves transparent, mission-aligned, cost-efficient crowdsourced innovation with IdeaScale

Davidson College

Kristen Eshleman

Director of Innovation Initiatives

Department of Veterans Affairs achieves large-scale employee crowdsourcing and rapid 72-hour launch with IdeaScale

Department Of Veterans Affairs

Peter Levin

CTO, Department of Veteran Affairs

Dick’s Sporting Goods achieves rapid employee-driven product innovation and strong engagement with IdeaScale

Dick’s Sporting Goods

Kimberly Bikowski

Product Development Innovator

Doctors Without Borders achieves global crowdsourcing of ideas and scales life-saving solutions with IdeaScale

Doctors Without Borders

Abiy Tamrat

Medical Technologies Coordinator and Innovation Lead

Innovation and Humanitarian Impact | MSF Crowdsourcing Solutions

Doctors Without Borders

Abiy Tamrat

Medical Technologies Coordinator and Innovation Lead

DREAMS achieves twice the expected submissions and streamlined winner selection with IdeaScale

DREAMS

Neeta Bhandari

PublicPrivate Partnerships Specialist at U.S. Department of State

Earth Science Information Partners achieves high‑value, sponsor‑aligned ideas and collaborative science teams with IdeaScale

Earth Science Information Partners

Erin Robinson

Executive Director

Electronic Arts (EA SPORTS) achieves a fully integrated Game Changers ideas forum and a surge in community engagement with IdeaScale

Electronic Arts

Steve Kwan

User Experience Designer

Environmental Resources Management achieves 69% employee participation and 465 new ideas with IdeaScale

Environmental Resources Management

John D’Agostino

Senior Partner

Federal Communications Commission achieves 60,000+ public responses for the National Broadband Plan with IdeaScale

Federal Communications Commission

Haley Vandyck

Director of Citizen Engagement

Food and Drug Administration achieves improved processes and stronger workforce engagement with IdeaScale

Food and Drug Administration

Georgetown University achieves increased student engagement and significant cost savings with IdeaScale

Georgetown University

Z. Michael Wang

Program Manager for New Media Strategy & Digital Partnerships

Innovate Your State achieves crowdsourced policy wins and increased government transparency with IdeaScale

Innovate Your State

Tim Draper

Founder

Kane Is Able achieves $3M+ in company-wide savings and boosted associate engagement with IdeaScale

Kane Is Able

Delraine Franklin

KANE is Able

Inspiring the Future Makers with Strategic Planning

Lehigh University

Ilena Key

Chief Technology Officer

Magneti Marelli achieves global crowdsourced motorsport innovation with IdeaScale

Magneti Marelli

Ilaria Baietti

Project Manager

Making All Voices Count achieves rapid global crowdsourcing of scalable civic innovations with IdeaScale

Making All Voices Count

Daudi Were

Director of innovation

Marriott Vacations Worldwide achieves up to 50% document storage and retrieval cost savings with IdeaScale

Marriott Vacations Worldwide

Mine Safety Appliances boosts employee engagement and eliminates inefficiencies with IdeaScale

Mine Safety Appliances

Douglas McClaine

Senior Vice President, Secretary and Chief Legal Officer

How Mississauga’s MiWay Transformed Employee Engagement and Transit Operations

MiWay

NASA achieves robust public engagement and crowd-generated insights for Mars exploration with IdeaScale

NASA

Rocky Lind

Information and Communications Coordinator

National Broadcasting Company (NBC) achieves reader-driven investigative reporting with IdeaScale

National Broadcasting Company

Michael Brunker

Investigations Editor

Deputy Commissioner

New York University achieves near-100% participation and a stronger administrative voice with IdeaScale

New York University

Mike McCaw

Chairperson

How Crowdsourcing Empowered Diverse University Voices

New York University

Michael McCaw

New York University

OneBusAway

OpenMaps achieves rapid feature implementation and faster bug resolution with IdeaScale

OpenMaps

Zsombor Szabó

Creator

Ordnance Survey builds a vibrant GeoVation community and funds nine ventures with IdeaScale

Ordnance Survey

Viv Alexander

Innovation Community Manager

Ottawa Public Library engages 14,000+ residents and crowdsources 1,489 unique ideas with IdeaScale

Ottawa Public Library

Monique Brulé

Ottawa Public Library

Pact empowers youth entrepreneurs and sources post‑COVID solutions in four African nations with IdeaScale

Pact

Taylor Cruz Mwila

Senior Innovation Officer

Princess Cruises accelerates employee-driven innovation with IdeaScale

Princess Cruises

Randall Cooper

Innovation Manager

Proyecto FAST matures and validates startup ideas with IdeaScale

Proyecto FAST

Pablo Martin

Project Lead

SVP/Member Experience

Scentsy achieves its top-selling Mason Jar warmer and 86 product launches with IdeaScale

Scentsy

Julie Cabinaw

Digital Marketing & Experience

SNP achieves an integrated global workforce and accelerates employee-driven innovation with IdeaScale

SNP

Thorsten Hoppart

Knowledge Management Team Lead

Standard Bank achieves up to 23% reduction in ATM downtime with IdeaScale

Standard Bank

State of Michigan achieves large-scale employee engagement and innovation with IdeaScale

State of Michigan

Nikki Sunstrum

Social Engagement Coordinator

State of Minnesota boosts employee engagement and generates 217 innovation ideas with IdeaScale

State of Minnesota

Sunshine Coast Credit Union achieves top McKinsey Bottom‑Up Innovation scores and 95% employee participation with IdeaScale

Sunshine Coast Credit Union

Alex Kostenko

Director of Strategy and Innovation

TechSmith achieves faster feature prioritization and user-driven product improvements with IdeaScale

TechSmith

Shane Lovellette

Product Manager

Transportation Research Board achieves broader engagement and secures nearly $9M in funded airport research with IdeaScale

Transportation Research Board

Mike Salamone

ACRP Research Manager

TTI Group achieves 6,000+ ideas and accelerated product innovation with IdeaScale

TTI

Ryan Harrison

Senior Concept Designer

U.S. Department of Energy achieves the fastest funding mechanism and 90% lower management costs with IdeaScale

U.S. Department of Energy

Michael Contreras

AAAS Science & Technology Policy Fellow

U.S. Department of Labor achieves improved social media accessibility and greater STEM employment engagement with IdeaScale

U.S. Department of Labor

Katia Albanese

Program Manager

U.S. Department of Labor achieves broad engagement of youth with disabilities and actionable policy insights with IdeaScale

U.S. Department of Labor

U.S. Department of Labor achieves faster, more inclusive policymaking with IdeaScale

U.S. Department of Labor

Michael Reardon

Policy Advisor Team Lead for EmploymentRelated Support Policy

Coast Guard Commander and former Innovation Officer

United Way Worldwide achieves Millennial engagement and generates 90 crowd-sourced ideas (6 actionable) with IdeaScale

United Way Worldwide

University of Alabama at Birmingham achieves 100+ IT wins and campus-wide innovation with IdeaScale

University of Alabama at Birmingham

Curtis Carver

CIO

University of Calgary achieves millions in cost savings and community-driven budget solutions with IdeaScale

University of Calgary

Bruce Evelyn

Vice-Provost for Planning and Resource Allocation

Vancouver Coastal Health achieves operating-room sustainability and frontline-driven innovation with IdeaScale

Vancouver Coastal Health

Rachael Ritchie

Director of Innovation

Western Australia Police achieves $2M+ savings and major frontline efficiency with IdeaScale

Western Australia Police

Stephen Brown

Deputy Commissioner

Western Australia Police achieves 46,000 frontline hours saved and $2M+ in efficiencies with IdeaScale

Western Australia Police

Stephen Brown

Deputy Commissioner

Winpak achieves company-wide frontline innovation and higher employee engagement with IdeaScale

Winpak

Manuel Moreno

Corporate Director of Innovation

Xaxis accelerates global innovation and scales employee ideas with IdeaScale

Xaxis

Trisha Sircar

Global Programme Director

Yale University achieves a culture of innovation and streamlined IT operations with IdeaScale

Yale University

Len Peters

CIO

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