Feefo B2B Case Studies & Customer Successes

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Feefo is an independent customer review system for businesses. Whether your business trades online or offline, the information provided by their feedback and reviews has dramatic impact on trust, which creates business improvements and performance as well as creating strong customer retention.

Case Studies

Showing 71 Feefo Customer Success Stories

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1st Class Credit Union builds trust and improves member feedback with Feefo

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AAA Travel halves review response times with Feefo

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Alternative Aquitaine - Customer Case Study

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Andertons Music Co boosts Facebook ad conversions with Feefo

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Ariete boosts conversions, loyalty, and product development with Feefo

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Astutis achieves growth and team pride with Feefo Trusted Service Awards

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Astutis achieves a 30% increase in demand with Feefo

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Atom Bank maximises customer trust with Feefo

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Beko doubles conversions with Feefo

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Best of the Best - Customer Case Study

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BLACK+DECKER boosts customer advocacy with Feefo

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British Airways Holidays boosts customer advocacy and trusted UGC with Feefo

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British Assessment Bureau achieves stronger trust and higher conversions with Feefo

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Charles Tyrwhitt reduces boot returns with Feefo customer feedback insights

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Charles Tyrwhitt achieves faster, more personal review responses with Feefo AI Replies

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Coach Travel Group unifies customer feedback and improves service quality with Feefo

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cottages.com builds trust and boosts bookings with Feefo

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Croner-i strengthens customer feedback and service excellence with Feefo

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Cruise Unique achieves greater customer trust and advocacy with Feefo

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Cuckooland - Customer Case Study

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CV Villas gains deeper customer insights and boosts conversions with Feefo

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DHL eCommerce UK engages customers with sustainability using Feefo and Treefo

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Discount Coffee builds trust and boosts sales with Feefo

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Dixons Retail boosts abandoned basket conversion with Feefo

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drvn boosts quality control and compliance with Feefo

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Ebuyer boosts trust, conversion and average order value with Feefo reviews

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Ergoflex - Customer Case Study

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Events Insurance boosts trust and customer insights with Feefo

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First Intuition achieves higher conversions and traffic with Feefo reviews

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FKA Brands boosts retail sales and strengthens retailer relationships with Feefo Review Booster

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Flight Centre Canada boosts customer satisfaction and reviews with Feefo

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guitarguitar boosts website traffic and conversions with Feefo

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Happy boosts review response rates and sustainability impact with Feefo and Treefo

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Happy Shuttle Cancun boosts bookings and trust with Feefo reviews

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Heath Crawford achieves 94% retention with Feefo

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Hiscox - Customer Case Study

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Iceland Foods enhances advertising and customer experience with Feefo AI feedback insights

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Invopak perfects customer experience with Feefo

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Kia Motors UK boosts customer trust and car sales with Feefo

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Lovat Parks achieves a 51.5% uplift in transactions with Feefo

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LV= achieves greater trust and higher conversions with Feefo

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Made Simple - Customer Case Study

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Masumi Headwear builds consumer and B2B trust with Feefo

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Matrix Nutrition - Customer Case Study

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Mazda Motors UK Ltd boosts brand trust and digital performance with Feefo reviews and surveys

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Medical Monks boosts conversions and customer retention with Feefo

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Meon Valley Travel increases sales by 23% with Feefo

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Muddy Puddles achieves a 300% increase in click-through rates with Feefo

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Not On The High Street boosts review response rates with Feefo In Mail

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How On The Beach eliminated fake reviews and increased visibility on Google

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Optimyze Accountants achieves a 33% review response rate with Feefo

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Outsource UK achieves 320%+ higher review response rates with Feefo and Treefo

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Peninsula Business Services - Customer Case Study

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Pharmica builds patient trust and earns Platinum Trusted Service Award with Feefo

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Rehome achieves 161% courier sales growth with Feefo reviews

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Reserve Apartments - Customer Case Study

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Salon Services achieves 334% higher conversions with Feefo reviews

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She Grows Veg builds trust with verified reviews from Feefo

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Thames Motor Group - Customer Case Study

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How The Fragrance Shop used reviews to boost sales and improve customer service

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The Fragrance Shop boosts sales and customer service with Feefo

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The Pinball Company boosts reviews and sales with Feefo

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Total Fishing Tackle achieves 38% higher average order value with Feefo

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Totality Services achieves 25% revenue growth with Feefo

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Totality Services boosts reviews, revenue, and ESG goals with Feefo and Treefo

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Unieuro boosts customer trust and conversion with Feefo verified reviews

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Vauxhall achieves 19% more website engagement with Feefo

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Versatile Insurance Professionals - Customer Case Study

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William Russell boosts brand confidence and conversions with Feefo

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WoodBlocX scales European growth and builds trust with Feefo

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Worldwide Internet Insurance Services doubles reviews and boosts retention with Feefo

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