Feefo
71 Case Studies
A Feefo Case Study
First Intuition, a provider of accounting certification training, sought a way to showcase its high level of customer service to differentiate itself from competitors. The challenge was to improve the online user experience to simultaneously boost website traffic and increase course bookings. To achieve this, they turned to the feedback and reviews service from Feefo.
Feefo's solution involved collecting trusted customer reviews and displaying them prominently across First Intuition's website, including next to key calls to action. As a result, the company saw a 10% increase in time spent on site, an 87% increase in website conversions, and a 36% increase in click-through rates on AdWords. Feefo also helped achieve Google Seller Ratings, which contributed to a 135% rise in first-time visitors.