Case Study: Total Fishing Tackle achieves 38% higher average order value with Feefo

Total Fishing Tackle increases average order value by 38% with Feefo

Total Fishing Tackle, a leading provider of fishing equipment, needed a platform to manage and display customer reviews to build trust and help shoppers choose from its wide range of products. They partnered with Feefo to implement its customer feedback and review service.

Using Feefo, Total Fishing Tackle showcased product and service reviews on its website, giving customers the insights needed to make informed purchases. This solution led to a 38% increase in average order value, requiring the company to expand its warehouse and staff to meet the new demand. The Feefo platform also provided valuable business insights that helped shape customer service strategies.

Total Fishing Tackle