Case Study: Rehome achieves 161% courier sales growth with Feefo reviews

Rehome boosts courier sales by 161% with Feefo

Rehome, a company specializing in the sale of used and ex-display kitchens, sought to gain recognition and differentiate its service from competitors. They needed a reputable way to collect and utilize genuine customer reviews to build trust with potential customers and chose to implement the Feefo feedback platform.

Using Feefo's invite-only system, Rehome integrated feedback requests into its sales process, achieving a 43% response rate. Displaying these authentic reviews on their website and social media built significant customer confidence. As a result, Rehome saw a 35% increase in business growth, a 15% rise in turnover, and a 161% surge in courier sales, with Feefo playing a central role in this success.

Rehome