Case Study: Astutis achieves a 30% increase in demand with Feefo

Astutis increases demand 30% with Feefo

Astutis, a health, safety and environmental training provider, needed a method to collect verified customer feedback to identify areas for improvement. They required an invite-only review platform to avoid fake feedback, which ruled out open platforms used by their competitors. They implemented the review platform from Feefo.

Feefo provided a solution that allowed Astutis to gather authentic reviews from verified customers. This provided actionable insights that led to significant service improvements. As a result, Astutis saw a 30% increase in demand for its courses, with 30% of new customers citing reviews as their reason for purchasing. Feefo also helped drive a 10% sales uplift on platforms displaying its ratings.

Astutis