Case Study: Muddy Puddles achieves a 300% increase in click-through rates with Feefo

Muddy Puddles boosts click-through rates by 300% with Feefo

Muddy Puddles, a leading online retailer of children’s waterproof clothing, sought to better understand its customers to improve its products and service while also boosting customer acquisition and trust. The company enlisted Feefo and its review management platform to collect and analyze genuine customer feedback.

Using Feefo's platform, Muddy Puddles gathered detailed reviews and prominently displayed them on its website and within its search ads. This solution provided valuable business insights and built consumer confidence. The results for Muddy Puddles included a 300% increase in ad click-through rates, a 14% rise in on-site conversion rates, and the development of new products based on customer feedback.

Muddy Puddles