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Visit WebsiteHow Aimy Helps Salons Increase Repeat Bookings by 30% with MessageBird
Aimy
Derk Jan Statema
Co-Founder
Bird (formerly MessageBird)
Bird’s mission is to create a world where communicating with a business is as easy as talking with a friend. They power communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.
Case Studies
Showing 63 Bird (formerly MessageBird) Customer Success Stories
How tech unicorn Airwallex supercharged its global SMS deliverability with Bird
Airwallex
Xijing Dai
Chief technology Officer
Al Jazeera’s fact-checking agency resolves 20% of requests automatically via WhatsApp
Al Jazeera
Khaled Attia
Head of Communications
Courier Communications 3x More Productive
Aramex
Ruby Wolff
Chief Operating Officer
How Binance increased marketing email volume by 2.5x while maintaining high audience engagement
Binance
Kushal Manupati
Director of Growth Marketing
BukuWarung optimized OTP conversion rates by 15%
BukuWarung
Chinmay Agrawal
Product Manager
Bumrungrad International Hospital boosts customer reach with new omnichannel communication strategy
Bumrungrad International Hospital
Danielle Ong
Head of Sales APAC
Campaign Master (UK) Ltd Deploys PowerMTA™ From Day 1 – Has Never Looked Back
Campaign Master (UK)
Gurjeet Dhillon
Managing Director
How CARSOME shortened response times and increased conversion rates through WhatsApp
Carsome
Fei Song
Vice President of Products
How ClickMechanic Drives Trust and Convenience with Email
ClickMechanic
Felix Kenton
Chief Technology Officer and Founder
ComparaOnline increases car and travel insurance conversion rates by 18%
ComparaOnline
Andrea Trujillo Godoy
Product Manager
Connectera - Customer Case Study
Connectera
Saad Ansari
Founder and CTO
A Better Way to Reliably Collect Covid-19 Data at Scale
Crown Coronation
Dominic Hague
Clinical PM Data Management
DrDoctor save hospitals millions annually through SMS and Voice messages
DrDoctor
Perran Pengelly
Cofounder and CTO
EF English Live use Taxi to scale and increase operational efficiency
EF English Live
Emma Clears a Path to Rapid Growth with PowerMTA™
Emma
Marc Powell
Infrastructure Lead
How Emma uses PowerMTA to increase email volumes efficiently
Emma
Marc Powell
Infrastructure Lead
How Eventbrite improved email seeding and deliverability analytics with Bird
Eventbrite
Juan Pablo Marsano
Sr. Engineering Manager
How Expert achieved an 80% conversion rate with WhatsApp Business
Expert
Micha van den Akker
Business Process Analyst
Delivering Greater Engagement for the Financial Times
Financial Times
Andrew Snead
Technical Lead
Genesys achieves 4x more work in just 90 days with an Email Design System
Genesys
Tammi St. Angelo
Global Marketing Automation and Email Strategy
Glovo improves partner onboarding by 4x with WhatsApp and Flow Builder
Glovo
Luis Grau Granada
Global Head of Courier Operations
How Guardian Life ensures reliable transactional notifications with Bird
Guardian Life
Shivani Rawat
Senior Developer and Team Lead
Guzman y Gomez Digitizing an excellent in-store customer experience
Guzman y Gomez
Josh Bell
Principal & GM
Guzman y Gomez increased sales by 40% by deploying four new channels
Guzman y Gomez
Josh Bell
Principal & GM
Heracles adopts fans’ favorite channels and scores a 95% engagement rate on WhatsApp
Heracles Almelo
Houm attracts 64% more qualified leads and reduces response time
Houm
Marcela Molina
Product Owner Demand Acquisition
How iCIMS controlled its messaging costs and achieved more than 98% email deliverability
iCIMS
Chris Young
Expert Engineer
InfusionSoft - Customer Case Study
InfusionSoft
James Thompson
Email Systems Manager
Bird delivers success for a Martech innovator and its customers
Iterable
Justin Zhu
Co-Founder & CEO
Kognitiv Achieves 12% Higher Email Engagement Using Bird's Platform
Kognitiv
Cheryl Venus
Senior Project Manager
Lenovo reduces inbound call center costs by 35% while increasing customer satisfaction with Bird
Lenovo
How Listrak uses PowerMTA to scale up sending effortlessly
Listrak
Andrew Wingle
Principal Delivery Strategist
How Mailchimp Scales Reliably with PowerMTA™
MailChimp
Matahari 2.5x conversion rates with WhatsApp marketing
Matahari
Tjhai A Eng
Marketing & Loyalty
How NihaoJewelry increased customer response time by 50% using Bird CRM
NihaoJewelry
Jane Xu
Business Operation Manager
How Nujek uses WhatsApp and automation to increase customer satisfaction at scale
NUJEK
Gus Ghozali
Chief Executive Officer
Streamlining Marketplace Operations with Bird How OCUS Improved Efficiency up to 14 times
OCUS
Christopher Kaisoum
Director of Global Operations
Automating Engagement With 50,000 Whatsapp Sellers to Drive Revenue
OLX
Mizan Miftah
Head of Customer Excellence
SON Sends 21M+ OTP Messages With 99%+ Delivery Rate
Open Nederland
Bernd Talsma
Product Owner
OVO Energy achieves 2x agent efficiency by automating meter readings
OVO Energy
Daniel Baker
Business Development Manager
PagerDuty enables real-time notifications at scale using Bird
PagerDuty
Leeor Engel
Senior Engineering Manager
How Podia transformed email operations to drive more revenue with improved trust and security
Podia
Jamie Lawrence
Chief Technical Officer
How Propseller automated WhatsApp messaging and increased sales conversions by 250 percent
Propseller Pte. Ltd.
Gaithri Raveendran
Client Success Manager
How Quorum Democratizes Influence in the Legislative Process with Email
Quorum
Ty Rocca
Lead Software Engineer
Ralali Decreases First-Response Time (FRT) By 66% with Bird
Ralali.com
Irwan Suryady
Chief Technology Officer
Using Whatsapp to Power a More Profitable and Efficient Food Ordering Experience
Reorder
Guido Mallee
Director
How Sailthru Deploys Hundreds of Millions of Personalized Emails Daily Using PowerMTA™
Sailthru
Ken Pfeiffer
Director of Global Delivery
How Sailthru deploys hundreds of millions of personalized emails every day using PowerMTA
Sailthru
Ken Pfeiffer
Director of Global Delivery
Scaled Agile, Inc. Reduced Email Design Bottlenecks by 100% with Taxi for Email
Scaled Agile
Adam Wilbur
Director of Marketing
How Sunway Property wows and converts more customers with Bird
Sunway Property
Heng Meng Yong
Head of Digital Transformation
How SuperVista achieved 200% more leads and improved customer engagement with MessageBird
SuperVista
Peter Wieczorek
Chief Technology Officer
How Syngenta engages and empowers millions of farmers through Bird
Syngenta
Chris Chen
Head of Digital and IT
How The Meat Club Increased Customer Reactivations by 500% with Bird
The Meat Club
Brad Ross
Chief Executive Officer
Powering Person-to-person Ticket Resales
TicketSwap
Frank Roor
Chief Product Officer
Tobi - Customer Case Study
Tobi
Kenneth Chan
Chief Executive Officer & Founder
How Traveloka built a better brand experience by moving its email and WhatsApp messaging to Bird
Traveloka
Urbanic reduces incoming customer support inquiries by 30% with WhatsApp
Urbanic
Krishna Gautam
Head of Customer Experience
V12 Group Sustains Customer Satisfaction with PowerMTA™
V12 Group
Ray Estevez
Chief Information Officer
How Yoco's Partnership with Bird Deflected Human Chats by 42% and Improved Customer Service
Yoco
Simone Santiago
Senior Product Manager
How ZipRecruiter’s Emails Empower Job Hunters
Zillow
How Zillow Uses Email to Help Users Find Their Way Home
Zillow
Tara Clark
Director of Email
Why Email Makes ZipRecruiter the Smartest Way to Get Hired
ZipRecruiter
Matt Plummer
Vice President of Product
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