Bird (formerly MessageBird) B2B Case Studies & Customer Successes

Bird (formerly MessageBird) logo

Bird’s mission is to create a world where communicating with a business is as easy as talking with a friend. They power communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology.

Case Studies

Showing 59 Bird (formerly MessageBird) Customer Success Stories

search button

Aimy increases repeat bookings by 30% with Bird

Aimy logo

Airwallex Achieves 94.4% SMS Deliverability with Bird

Airwallex logo

Al Jazeera achieves 20% automatic fact-checking resolution with Bird AI via WhatsApp

Al Jazeera logo

Aramex achieves nearly 3x courier communications productivity with Bird (formerly MessageBird)

Aramex logo

Binance increases email volume 2.5x with Bird

Binance logo

Campaign Master (UK) achieves scalable, reliable high-volume email delivery with Bird (formerly MessageBird)

Campaign Master (UK) logo

ClickMechanic improves email deliverability and customer communication with SparkPost

ClickMechanic logo

Connectera achieves real-time herd monitoring and 50% fewer antibiotics with Bird (formerly MessageBird)

Connectera logo

Crown Coronation achieves reliable, scalable COVID-19 data collection with Bird (formerly MessageBird)

Crown Coronation logo

DrDoctor achieves millions in NHS savings and 30% fewer missed appointments with Bird (formerly MessageBird) Flow Builder

DrDoctor logo

EF English Live achieves faster multilingual email production with Bird Taxi for Email

EF English Live logo

Emma scales to 400M monthly emails with Bird PowerMTA

Emma logo

Emma achieves scalable, cost-efficient high-volume email delivery with Bird (formerly MessageBird)

Emma logo

Eventbrite improves email deliverability with Bird

Eventbrite logo

Expert achieves 80% conversion rate with Bird WhatsApp Business

Expert logo

Financial Times transforms email engagement with Bird (formerly MessageBird)

Financial Times logo

Genesys achieves 4x more email production with Bird

Genesys logo

Glovo achieves 4× faster partner onboarding and cuts onboarding costs up to 80% with Bird (formerly MessageBird) Flow Builder and WhatsApp Business

Glovo logo

Guardian Life achieves reliable transactional notifications with Bird

Guardian Life logo

Guzman y Gomez achieves fast, omnichannel digital customer experience and higher conversions with Bird (formerly MessageBird)

Guzman y Gomez logo

Guzman y Gomez increases sales by 40% with Bird

Guzman y Gomez logo

Heracles Almelo boosts fan engagement with Bird

Heracles Almelo logo

Houm boosts qualified leads and cuts response time with Bird

Houm logo

iCIMS achieves 98% email deliverability with Bird

iCIMS logo

Infusionsoft achieves better deliverability and throughput with Bird (formerly MessageBird)

InfusionSoft logo

Iterable achieves scalable, reliable email delivery with Bird

Iterable logo

Kognitiv Achieves 12% Higher Email Engagement with Bird Platform

Kognitiv logo

Lenovo Reduces Call Center Costs and Boosts Customer Satisfaction with Bird

Lenovo logo

Listrak achieves effortless email scaling with Bird PowerMTA

Listrak logo

Mailchimp Scales Reliable Email Delivery with Bird’s PowerMTA

MailChimp logo

Matahari achieves 2.5x higher conversion rates with Bird and WhatsApp marketing

Matahari logo

NihaoJewelry achieves 50% faster response times with Bird

NihaoJewelry logo

NUJEK achieves faster responses and higher customer satisfaction with Bird (formerly MessageBird) via WhatsApp and Flow Builder

NUJEK logo

OCUS achieves 14x efficiency boost with Bird

OCUS logo

OLX achieves 600% higher open rates and automated engagement of 50,000 WhatsApp sellers with Bird (formerly MessageBird)

OLX logo

Open Nederland achieves 99.2% OTP delivery for 21M+ messages with Bird

Open Nederland logo

OVO Energy achieves automated WhatsApp meter readings and doubles agent productivity with Bird (formerly MessageBird)

OVO Energy logo

PagerDuty achieves reliable global real-time alerts at scale with Bird (formerly MessageBird)

PagerDuty logo

Podia achieves stronger email deliverability and revenue growth with Bird

Podia logo

Propseller achieves 250% higher sales conversions with Bird

Propseller Pte. Ltd. logo

Quorum achieves scalable, real-time legislative outreach with Bird (formerly MessageBird)

Quorum logo

Ralali achieves 66% faster first response times with Bird

Ralali.com logo

Reorder achieves a more profitable and efficient food ordering experience with Bird (formerly MessageBird)

Reorder logo

Sailthru Achieves Reliable 100M+ Daily Personalized Email Delivery with Bird PowerMTA

Sailthru logo

Sailthru achieves stable, scalable delivery of hundreds of millions of personalized emails daily with Bird (formerly MessageBird)

Sailthru logo

Scaled Agile Eliminates Email Bottlenecks with Bird’s Taxi for Email

Scaled Agile logo

Sunway Property boosts response times and conversions with Bird

Sunway Property logo

SuperVista increases leads by 200% with Bird Email Analytics

SuperVista logo

Syngenta boosts farmer engagement with Bird

Syngenta logo

The Meat Club boosts customer reactivations 500% with Bird

The Meat Club logo

TicketSwap achieves secure, scalable ticket resales and reliable peak‑season communications with Bird (formerly MessageBird)

TicketSwap logo

Tobi achieves rapid email migration and reliable deliverability with SparkPost

Tobi logo

Traveloka improves customer experience and messaging ROI with Bird

Traveloka logo

Urbanic reduces support inquiries by 30% with Bird WhatsApp

Urbanic logo

V12 Group achieves 90% inbox placement and scalable, reliable email delivery with Bird (formerly MessageBird)

V12 Group logo

Yoco deflects 42% of chats with Bird WhatsApp automation

Yoco logo

Zillow achieves scalable, personalized customer communications with Bird (formerly MessageBird)

Zillow logo

Zillow achieves 161% email open-rate improvement with Bird (formerly MessageBird)

Zillow logo

ZipRecruiter achieves a 50% reduction in email sends and dramatic engagement gains with Bird (formerly MessageBird)

ZipRecruiter logo

No matching case studies