Case Study: Open Nederland achieves 99.2% OTP delivery for 21M+ messages with Bird

A Bird (formerly MessageBird) Case Study

Preview of the Open Nederland Case Study

SON Sends 21M+ OTP Messages With 99%+ Delivery Rate

The customer, Open Nederland (Stichting Open Nederland), is a Dutch non-profit organization that needed a highly reliable and secure SMS provider for its COVID-19 test verification platform. Their challenge was to securely send millions of One-Time Password (OTP) messages with an extremely high delivery rate to ensure citizens could access events and venues, all while meeting strict government GDPR compliance and uptime requirements.

Bird provided the solution with its SMS API, which offered the necessary scalability, security, and an EU data center for compliance. As a result, Open Nederland successfully sent over 21 million OTP messages and achieved an exceptional 99.2% delivery rate, ensuring reliable user verification for their national program.


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Open Nederland

Bernd Talsma

Product Owner


Bird (formerly MessageBird)

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