Case Study: Quorum achieves scalable, real-time legislative outreach with Bird (formerly MessageBird)

How Quorum Democratizes Influence in the Legislative Process with Email

Quorum is a data-driven civic engagement platform that helps advocacy professionals, organizations, and citizens track legislation and connect with policymakers across Washington and all 50 states. To alert users in real time about bill activity, constituent mentions, and other policy developments, Quorum needed a secure, highly reliable email infrastructure that could authenticate many client domains, avoid spam filters, and support personalized, high-volume outreach. Bird (formerly MessageBird) provided the email delivery service Quorum used to meet these needs.

Bird (formerly MessageBird) implemented a scalable email solution—combining SMTP/API delivery, template-driven personalization, domain authentication, and webhooks for reply handling and event tracking—so Quorum could send personalized alerts and outreach at scale. The result: reliable inbox delivery and authenticated mail for each client, real-time alerts delivered in minutes, and the ability to scale campaigns to millions of messages per client while preserving reply fidelity and detailed engagement analytics. Bird (formerly MessageBird) enabled Quorum to maintain high deliverability and rapid, measurable constituent engagement.

Quorum

Ty Rocca

Lead Software Engineer