Case Study: Scaled Agile Eliminates Email Bottlenecks with Bird’s Taxi for Email

Scaled Agile, Inc. Reduced Email Design Bottlenecks by 100% with Taxi for Email

Scaled Agile, Inc. is the provider of the SAFe® framework, helping thousands of enterprises improve business agility through its SAFe Studio™ learning platform. As its email volume grew, the marketing team at Scaled Agile was slowed by a tedious approval process that routed every email through a small group of marketers, creating bottlenecks, over-reliance on marketing, and long turnaround times for even routine communications.

To solve this, Scaled Agile implemented Bird’s Taxi for Email, giving sales, HR, and marketing teams a flexible, easy-to-use way to create, edit, review, and deploy on-brand emails without heavy HTML or design support. With Bird, Scaled Agile reconfigured 80+ automated emails in just weeks instead of months, reduced email design bottlenecks by 100%, and shortened campaign turnaround from weeks to just a few hours.

Scaled Agile

Adam Wilbur

Director of Marketing