Sephora - Customer Case Study
Sephora
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B2B Case Studies Featuring Sephora as the Customer
Explore case studies featuring Sephora as the customer — learn how vendors and partners helped Sephora solve real business challenges.
Case Studies
Showing 64 Success Stories about Software and Services used by Sephora
Sephora - Customer Case Study
How Video Marketing Shaped Sephora’s $37.2 Billion Success
Sephora
Calvin McDonald
CEO and President
Sephora achieves increased revenue and scalable, real-time data activation with Bluecore
Sephora
Marissa Contreras
Director, Retention Marketing
Sephora - Customer Case Study
How Sephora Uses LiveChat To Grow Sales and Increase Customer Satisfaction
Sephora
Milena Wojewoda
Digital Project Specialist
Augmented Reality and Virtual Try On In-Store
Sephora achieves an 80% increase in Gen Z favourability with Instagram Reels
Sephora
Margrette Costandy
Communications Director
Sephora Collection achieves a 17‑point lift in ad recall with Instagram creator-led ads
Sephora
Samantha Etienne
Chief Executive Officer
Sephora achieves 2.39X ROI, a +15pp ad-awareness lift and 5% of Ramadan sales with Snapchat's gamified AR Lens
Driving conversions for one of Europe’s leading personal care and beauty retailers
Sephora
Lucía Herranz
Comms, PR & Content Manager
How Sephora Increasing holiday purchases with Gift Code Stickers
Successfully launching the Sephora TikTok community in Russia with the support of Community Interaction
How Sephora SEA Supplying high-performance creatives to a beauty retailer with the TikTok Creative Program
Sephora achieves 3X revenue growth and streamlines partnership management with impact.com
Sephora
Moët Hennessy
Owner
Sephora achieves scalable, high‑accuracy competitive pricing intelligence across 9 countries with Competera
Sephora achieves 99% in-store availability and 25% supply chain cost reduction with Slimstock's Slim4
Sephora
Sandeep Walia
Head of supply chain
Sephora - Customer Case Study
Sephora - Customer Case Study
By making identity the link between the HR system and business applications, Sephora saves time and increases efficiency
Sephora
Arnaud Feyssague
IT Infrastructure Manager
Making Sephora look even better at the eyes of customers
Sephora
Oliver White
Head of eCommerce
Sephora - Customer Case Study
Automated and targeted email campaigns help Sephora engage customers and increase online sales
How connectivity boosts Sephora’s loss prevention strategy
Sephora
Efrain Orta
Loss Prevention Agent
Sephora Increases Online Make-up Sales by 35% with Virtual Try-on Experience
Sephora Attracts Customers Online With Glammed-Up Listings Presence
Sephora
Anna Gruhn
Retail Area Manager
How Sephora cut costs and enhanced insights
Sephora
Célia Pinot
Performance Marketing Manager EMEA
Sephora achieves rapid, streamlined office moves with Eptura
Sephora
Edgar Sanchez
Manager of Corporate Facilities
Sephora SEA Goes Beyond (Static) Beauty with Videos
Sephora
Joan Tan
Performance Marketing
Level up cross-selling in stores with immersive roleplay
How Sephora improves performance and availability
Sephora - Customer Case Study
Sephora
Cătălina SOARE
Demand Generation Manager
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora - Customer Case Study
Leading retail beauty chain drives customer loyalty with timely, targeted campaigns both in-store and online
Sephora
Rachel Marouani
Director of Customer Marketing and e-Commerce
Sephora achieves 3.9X higher ROAS and measures offline impact of online ads with Google Analytics Solutions
Sephora
Adrien Eudes
Head of Data
Sephora China achieves improved supply chain collaboration and localized assortments with Blue Yonder Category Management
Sephora
Jessie Xie
South East Asia and China Space Manager
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora
Savio Thattil
Cio, Svp, Technology
Sephora Combines Beauty Services With Technology to Engage Consumers
Sephora Sees +725% ROI With Criteo’s Full Suite Of Solutions For The Entire Shopper Journey
Sephora
Simone Sancho
Digital Marketing & CRM Executive LATAM
How Sephora Made 74% of Their Employees Feel More Appreciated at Work
Sephora
Susan Lowe
Director of Benefits
Sephora - Customer Case Study
Sephora
Genelle Kahan
Director of Strategy
Sephora achieves increased conversion rates and accurate visitor insights with V-Count
Sephora
Beyhan Figen
Chief Executive Officer
Sephora achieves a 16% increase in transactions with AB Tasty through personalized loyalty offers
Sephora achieves 16% more new accounts and 45% more logins with AB Tasty
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora achieves 70% productivity gain and doubled response rates with Adobe Campaign (Adobe Marketing Cloud)
Sephora
Rachel Marouani
Director of Customer Marketing and E-Commerce
Sephora achieves accelerated digital transformation with Atos' new-generation private cloud
Sephora
Cédric Lapaille
Chief Technical Officer
Designing and developing an eCommerce app for a world-class perfume and cosmetics brand
Sephora
Semyon Krutitskiy
Customer's Project Manager
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora achieves on‑demand emotional support and higher employee engagement with Ginger
Sephora
Veronica McCoy
Senior Benefits Manager
Sephora - Customer Case Study
Sephora - Customer Case Study
Sephora increases revenue per newsletter subscriber by 142% and recovers 5.22% of lost online shopping carts
Sephora - Customer Case Study
Sephora achieves faster hiring and a unified mobile HR experience with SAP SuccessFactors
Sephora
Maria Farrow
Global CHRO
Sephora - Customer Case Study
Sephora achieves up to 65% higher average order values with Klarna
Sephora
Kendy Lau
Senior Manager
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