PAR Punchh B2B Case Studies & Customer Successes

Punchh is the world leader in innovative digital marketing products for physical retailers, combining AI and machine learning technologies, mobile-first expertise, and omnichannel communications designed to dramatically increase customer lifetime value. Punchh offers partners access to real-time consumer information via a live dashboard, enabling them to create and launch campaigns, target specific user segments and review guest feedback. Marketers can connect with customers across any channel through loyalty, offers, ordering, payments, feedback, surveys, gift cards, games and more. More than 160 global enterprise brands rely on Punchh to grow revenue by building customer relationships at every stage, from anonymous to loyalist.

Case Studies

Showing 54 PAR Punchh Customer Success Stories

B.GOOD achieves higher guest satisfaction and 1.5–2× weekly customer acquisition with PAR Punchh Loyalty Platform

B.GOOD

Beans & Brews boosts loyalty participation and sales with PAR Punchh

Beans & Brews

Beans & Brews achieves 36% loyalty program participation and 19% check lift with PAR Punchh

Beans & Brews

Carrie Mongold

Vice President of Marketing

Beef ‘O’ Brady’s achieves seamless guest engagement with PAR Ordering and Punchh Loyalty

Beef ‘O’ Brady’s

Blaze Pizza achieves 41% increase in loyalty participation with PAR Punchh mobile loyalty platform

Blaze Pizza

Broken Yolk Cafe Builds Scalable Loyalty and Personalized Guest Engagement with PAR Punchh

Broken Yolk Cafe

Casey’s achieves 2.3M loyalty sign-ups and drives profitable customer relationships with PAR Punchh

Casey’s

Art Sebastian

VP of Digital Experience

Charleys boosts digital sales growth with PAR Punchh mobile loyalty app

Charleys

Charleys Philly Steaks achieves rapid digital sales growth and 250,000+ loyalty sign-ups with PAR Punchh

Charleys

Brian Hipsher

Chief Medical Officer

Condado Tacos achieves 44% retention with PAR Punchh loyalty software

Condado Tacos

Cousins Subs drives awareness and sales with PAR Punchh omnichannel loyalty campaigns

Cousins Subs

El Pollo Loco boosts digital sales and loyalty engagement with PAR Punchh

El Pollo Loco, Inc.

Andrew Rebhun

Vice President & Digital Officer

Famous Dave’s boosts casual dining loyalty sales 48% year over year with PAR Punchh

Famous Dave's

Famous Dave's achieves 48% year-over-year increase in loyalty sales with PAR Punchh

Famous Dave’s

David Betland

Digital Marketing Manager

Fazoli's boosts loyalty engagement and guest insights with PAR Punchh

Fazoli's

Fazoli’s achieves 17% loyalty sales growth and 5X online ordering with PAR Punchh

Fazoli's

Will Hanrahan

Digital Marketing Manager

Fazoli's achieves 38% growth in visit frequency and 42% growth in offer redemptions with PAR Punchh

Fazoli's

Jodie Conrad

Vice President of Marketing

Fazoli’s boosts loyalty sales and omnichannel ordering with PAR Punchh

Fazoli’s

Fuzzy’s Taco Shop boosts check-ins 89% with PAR Punchh

Fuzzy’s Taco Shop

Fuzzy’s Taco Shop achieves an 89% increase in check-ins with PAR Punchh

Fuzzy’s Taco Shop

Nikki Rasmussen

Director of Digital Marketing

Genghis Grill boosts offer redemptions with PAR Punchh

Genghis Grill

Genghis Grill achieves 90% increase in offer redemptions with PAR Punchh

Genghis Grill

Doug Willmarth

HTeaO achieves 52% campaign conversion rate and 29% participation rate with PAR Punchh

HTeaO

Spencer Perkins

Chief Marketing Officer

Huck’s achieves 20K loyalty signups and 3× app orders with PAR Punchh

Huck’s

Jon Bunch

Director of Marketing Business Development

Jack’s Family Restaurants boosts loyalty transactions and retention with PAR Punchh

Jack’s Family Restaurants

Lenny’s Grill & Subs boosts loyalty sign-ups and sales with PAR Punchh

Lenny’s Grill & Subs

MAD Greens boosts customer retention and loyalty sales with PAR Punchh

Mad Greens

MOOYAH boosts loyalty engagement with PAR Punchh

Mooyah

Mooyah boosts loyalty sales 24% YoY with PAR Punchh

Mooyah

MOOYAH achieves 24% increase in loyalty sales and 57% online sales growth with PAR Punchh

Mooyah

Tiffany Myers

Director of Brand Creative

Pancheros Mexican Grill boosts retention to 47% with PAR Punchh

Pancheros Mexican Grill

Pancheros Mexican Grill achieves 31% same-store loyalty sales increase YoY with PAR Punchh

Pancheros Mexican Grill

Ryan Murrin

Chief Medical Officer

Pie Five Pizza achieves 30% loyalty revenue growth with PAR Punchh

Pie Five Pizza

Christina Coy

Vice President of Marketing

Pizza Factory boosts loyalty engagement and redemption sales with PAR Punchh

Pizza Factory

Pizza Factory achieves a 182% increase in loyalty sales with PAR Punchh

Pizza Factory

Robeks boosts retention with PAR Punchh

Robeks

Round Table Pizza achieves 44% loyalty sales growth and 45% increase in online ordering with PAR Punchh

Round Table Pizza

Saladworks achieves stronger guest engagement and loyalty growth with PAR Punchh

Saladworks

Saladworks achieves 84% loyalty sales growth and major guest engagement gains with PAR Punchh

Saladworks

Salsarita’s achieves 18.4% loyalty participation with PAR Punchh

Salsarita’s

Tim Carter

Chief Administrative Officer

Schlotzsky’s boosts average check with PAR Punchh

Schlotzsky's

Schlotzsky's achieves 52% growth in loyalty customers and 42% increase in offer redemptions with PAR Punchh

Schlotzsky's

Kelly Roddy

President

Schlotzsky's achieves personalized loyalty growth with PAR Punchh

Schlotzsky's

Shane’s Rib Shack boosts customer engagement with PAR Punchh

Shane’s Rib Shack

Smashburger achieves 1M+ loyalty members and an 8% average check lift with PAR Punchh

Smashburger

David Martinelli

Vice President of Marketing

Teriyaki Madness achieves 10% YoY traffic growth and 40,000+ loyalty sign-ups with PAR Punchh

Teriyaki Madness

Jodi Boyce

Vice President of Marketing

TGI Fridays UK achieves 66% increase in loyalty revenue in 4 weeks with PAR Punchh

TGI Fridays

Steve Flanagan

Chief Marketing Officer

Tin Drum Asian Kitchen doubles active loyalty members in 3 months and boosts online order revenue with PAR Punchh

Tin Drum Asian Kitchen

Jonathan Schinelli

Consultant

Tropical Smoothie Cafe improves digital ordering and customer loyalty with PAR Punchh

Tropical Smoothie Cafe

Tropical Smoothie Cafe boosts loyalty acquisitions and retention with PAR Punchh

Tropical Smoothie Cafe

Tropical Smoothie Cafe boosts loyalty sales and personalized guest experiences with PAR Punchh

Tropical Smoothie Cafe

Vitality Bowls achieves a 45% increase in customer loyalty sales with PAR Punchh

Vitality Bowls

Uriah Blum

VP Of Operations

WaBa Grill achieves 51% increase in loyalty sales and 57% more loyalty visits with PAR Punchh

WaBa Grill

Mark Finnegan

Chief Marketing & Information Officer

Zippy’s increases customer visits with PAR Punchh

Zippy’s

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