Case Study: Sephora streamlines domestic freight management with Century Supply Chain Solutions

Sephora - Customer Case Study

Sephora, a major retailer, was challenged by a highly manual and inefficient process for managing its 13,000 annual domestic shipments from US suppliers. The manual auditing, scheduling, and routing via email was time-consuming and created missed opportunities for cost reduction. Century Supply Chain Solutions implemented its Supply Chain Optimization platform to automate these domestic freight management processes.

Century's solution was a scalable portal that allowed vendors to request pickups and gave Sephora control over routing and scheduling. This provided critical visibility, automated communications with trucking companies via EDI, and enabled the flagging of hot orders. The platform from Century Supply Chain Solutions served as a huge time saver for Sephora, improving routing integrity and providing valuable tools for monitoring vendor performance.

Sephora