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Visit WebsiteAviator Nation retains revenue on over half of their returns with Loop
Aviator Nation
Matthew Solusod
Ecommerce Customer Service Manager
Loop Returns
Loop helps brands build better customer relationships through one of the most fragile interactions: returns. They're a lean, fast-moving team that is intent on redefining how brands think about post-purchase interaction. They’re looking for people who want to build a company that matters.
Case Studies
Showing 24 Loop Returns Customer Success Stories
How online brands can make returns sustainableHow online brands can make returns sustainable
Brooklinen
How Bstore reached an NPS rating of 95 through returns with Loop
Bstore
Jake Makin
Ecommerce Manager
How Loop and CB/I Digital Helps Hammitt Retain Over Half a Million Dollars On Returns
CB/I Digital Inc.
Mike Le
Chief Operating Officer and Co-founder
How Chubbies increased customer lifetime value by 100% with Loop
Chubbies
Dave Wardell
Chief Financial Officer
How Coal Headwear embraced automated returns with Loop
Coal Headwear
How DailySale uses Loop to optimize returns and reduce fraud
DailySale
Hofstatter
DailySale
DUER earned an additional $80,636 in annual upsell revenue
DUER
Calvin Roex
Director of Ecommerce & Omni-Channel Experience
Geode Swimwear - Customer Case Study
Geode Swimwear
Jake Duncan
Co-Owner
How Hedley & Bennett reduced CX support time with Loop
Hedley & Bennett
Steven Feczko
Senior Director of Operations
How Inherit Clothing Co. reduced refunds by 35% with Loop
Inherit Clothing Co.
Anthony Ekren
Operations Director
How JAXXON uses Loop to optimize operations and increase revenue
JAXXON
Caela Castillo
Director of CX
How Love Your Melon raised $1M for nonprofits with Loop
Love Your Melon
Charlie Carlisle
Chief Operations Officer
Loop helps LSKD retain revenue on over half of their returns
LSKD
Jemma Cumming
Continuous Improvement Lead
Loop earns Monos $21 extra revenue on each return
Monos
Mike Wu
Director of Ecommerce and Customer Experience
How Odele personalized their returns experience with Loop
Odele
Lindsay Holden
Founder
How Progress Jiu Jitsu mastered the return experience with Loop
Progress JJ
Phil Lavelle
Chief Operating Officer
Saint + Sofia retains revenue on over half their returns with Loop
Saint + Sofia
Dessi Bell
CEO and Founder
Studs generates additional retained revenue on one in five of their returns with Loop
Studs
Yujin Yong
Vice President of Digital Products
How Topicals enhanced the customer experience with Loop
Topicals
Deja Jefferson
Customer Insights Manager
How Tortuga leverages return data to improve product development with Loop
Tortuga
Fred Perrotta
Co-Founder
How Under 5’10′ retains 32% of returns revenue with Loop
Under 5'10
Chayim Cohen
Product Manager
How Vitality uses Loop + Return Bars to deliver personalization at scale
Vitality
Audra Shipstad
Customer Experience Manager
How Vitality’s returns sales channel revenue doubled with the help of Avex and Loop
Vitality
Steve Dilk
Co-Founder and COO
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