Case Study: Latico Leathers achieves 62x ROI with Loop Returns

Latico Leathers Drives High-Margin Revenue With Loop Order Tracking

Latico Leathers, an apparel brand with an average order value of around $200, needed to build more customer trust and keep shoppers informed after purchase. To improve the post-purchase experience, Latico Leathers partnered with Loop Returns and used Loop’s order tracking product, along with branded tracking and shipment update emails.

Loop Returns implemented a content-rich branded order tracking page plus proactive “shipment delivered” and “out for delivery” email flows through Klaviyo. The result was strong engagement and revenue impact: Latico Leathers reported a 30% transactional email CTR, 62x ROI, and about $5k per month in Loop-driven sales, while also seeing a 36% returning customer rate over the last 30 days.

Latico Leathers

Ben

Latico Leathers