GBG B2B Case Studies & Customer Successes

GBG offers a series of solutions that help organisations quickly validate and verify the identity and location of their customers. Their products are built on an unparalleled breadth of data obtained from over 200 global partners. Their innovative technology leads the world in location intelligence, detects fraud and enables them to verify the identity of 4.4 billion people globally. GBG is headquartered in the UK, with over 800 team members across 18 countries. They work with clients in 79 countries, including some of the best-known businesses around the world, ranging from US e-commerce giants to Asia’s biggest banks and European household brands.

1st Credit achieves 365% ROI on customer tracing using GBGroup’s Connexus service

1st Credit

Rob Lemon

Operations Director

Admiral Markets - Customer Case Study

Admiral Markets

Iain Rogers

Compliance and Money Laundering Reporting Officer

Trace and Investigate solution Ageas Insurance Limited

Ageas

Paula Howett

Fraud and Risk Quality Manager

AmBank safeguards digital safety of consumers transacting online

AmBank Group

Yeoh Eng Leong

Senior VP of Retail Banking Fraud Management

GBG helps Anthony Nolan save lives through stem cell transplants

Anthony Nolan

Lisa Cawley

Donor Liaison Manager

With GBG identity data verification, Atlantic Lottery’s pass rate for new iCasino players increased from 68% to 82%, a 14% increase in players

Atlantic Lottery

Adam MacLeod

Digital Product Manager

Bank First - Customer Case Study

Bank First

Liam McMahon

Head of Product & Price

France’s leading personal financial services organisation required a world-class fraud detection platform

BNP Paribas

A leading financial products provider in Mexico required a state-of-the-art application fraud solution

Cetelem

CoinJar - Customer Case Study

CoinJar

James Elia

General Manager

Ambitious plans for growth have to be built on strong foundations

Consors Finanz

Consumer Finance Company - Customer Case Study

Consumer Finance Company

Creditsafe - Customer Case Study

Creditsafe

Chris Hutchings

Head of Risk

Increasing efficiency of eCommerce checkout and order fulfilment process

Cue

Currencies Direct - Customer Case Study

Currencies Direct

Ibrahim Nazirudeen

Head of Product Risk & Compliance

GBG helps D’Resort achieve identity document capture authentication in seconds

D’Resort

Sharguna Nathan

Operation Manager

De Montfort University - Customer Case Study

De Montfort University

Jayneeka Lad

DBS Admissions Officer

Digital Gaming and Sports Company - Customer Case Study

Digital Gaming and Sports Company

Dosh chooses GBG to streamline digital onboarding

Dosh

Shane Marsh

Co-Founder

Falabella - Customer Case Study

Falabella

Fast-growing Digital Banking Solutions Provider - Customer Case Study

Fast-Growing Digital Banking Solutions Provider

A leading bank in Turkey required a comprehensive and flexible transaction fraud detection solution

Fibabanka

Financial Services Company - Customer Case Study

Financial Services Company

Fitness First - Customer Case Study

Fitness First

Rhian Reilly

Customer Relationship Management Manager

FoxFire enhances compliance and customer experience

FoxFire

Great Southern Bank sought to safeguard against fraud, in particular money mules, posed by criminals who try to exploit the bank’s systems

Great Southern Bank

GBG cuts the cost of brewery’s immigration checks by more than 80%

Hall & Woodhouse

Neil Davies

Recruitment & Immigration Advisor

Hanover - Customer Case Study

Hanover

Tom Woodhams

Project Manager

Heart of the South West Trading Standards Service - Customer Case Study

Heart of the South West Trading Standards Service

Rachel Pecz

Senior Intelligence Analyst

South Africa’s number one homeware retailer adopts GBG Instinct to prevent fraud for its online customers

HomeChoice

Intellekt - Customer Case Study

Intellekt

Clive Dunster

Managing Director

Jordans Group - Customer Case Study

Jordans Group

Stephen Blacker

Product Development Manager

Tackling compliance challenges with a trusted partner

Know Your Candidate

Barry Hetherington

Director

Leading Financing and Loan Services Company - Customer Case Study

Leading Financing and Loan Services Company

Leading Insurance Solutions Provider - Customer Case Study

Leading Insurance Solutions Provider

Lothian Pension Fund traces its pensioners with our investigation solution

Lothian Pension Fund

Mark Smith

Member Services Team Manager

Maggie Beer selects Loqate for eCommerce address validation service

Maggie Beer

Stefani Michael

Marketing & Online Sales Manager

Milford choose GBG document verification

Milford

Matthew Thomas

Operations Manager

Mitrade partners with GBG for enhanced customer onboarding, boosting KYC automation by 30%

Mitrade

Elven Jong

Chief Executive Officer

Increasing player pass rate by 30% and protecting minors

NSUS Group

Paul Burke

Managing Director

PassFort boosts fintech client's pass rates by 4.6% with GBG

PassFort

Plus500 improved match rates and sped up their onboarding process

Plus500

David Zruia

Chief Operating Officer

Plymouth University - Customer Case Study

Plymouth University

Roland Monger

Admissions Manager

PT Bank Mandiri - Customer Case Study

PT Bank Mandiri

Automating DBS checking with the UK’s largest criminal record checking provider

Puddle Ducks

Ali Beckman

Technical Director

Racing Stars - Customer Case Study

Racing Stars

St James’s Place partners with GBG to deliver customer due diligence with simpler, faster, data-driven onboarding decisions resulting in a 9% increase in its new customer pass rate

St. James’s Place

Gavin Welch

Deputy MLRO

Debt collection, credit control and tracing agency

STA International

Will Twigg

Finance Manager

Tempcover reduces annual loss ratio by 20 points using GBGroup’s ID Verification service

TempCover

Neil Harris

Underwriting Director

The Education Network boosts revenue and cuts administration with GBGroup’s Criminal Record Checking service

The Education Network

Diane Cox

Managing Director

Expert ID checking increases UK gaming income by 25% and cuts costs

The Phone Casino

Taj Ratta

Co-Founder

The Royal Borough of Greenwich fights back against fraud with GBG Investigate

The Royal Borough of Greenwich

Kevin Kolendo

Investigator, Internal Audit and Anti-Fraud Team

UBank onboards over 300,000 customers since implementation with seamless online ID verification registration system

UBank

Tim Sinclair

Online Operations Manager

Instant access to rapid, accurate and easy-to-use tracing

Vestigium Services

Andy Davies

Business Development Manager

Vinoshipper - Customer Case Study

Vinoshipper

Steve Harrison

Chief Executive Officer

Making DBS checking swift and simple for franchisees

Wow World Group

Abi Davis

Project Manager

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