GBG B2B Case Studies & Customer Successes

GBG offers a series of solutions that help organisations quickly validate and verify the identity and location of their customers. Their products are built on an unparalleled breadth of data obtained from over 200 global partners. Their innovative technology leads the world in location intelligence, detects fraud and enables them to verify the identity of 4.4 billion people globally. GBG is headquartered in the UK, with over 800 team members across 18 countries. They work with clients in 79 countries, including some of the best-known businesses around the world, ranging from US e-commerce giants to Asia’s biggest banks and European household brands.

1st Credit achieves 365% ROI on customer tracing with GBG’s Connexus service

1st Credit

Rob Lemon

Operations Director

Admiral Markets achieves faster account approvals and 50% reduction in manual ID checks with GBG ID3global

Admiral Markets

Iain Rogers

Compliance and Money Laundering Reporting Officer

Ageas achieves rapid fraud detection and instant ROI with GBG’s ETrace

Ageas

Paula Howett

Fraud and Risk Quality Manager

AmBank Group achieves strengthened digital trust and RM2.7M fraud prevention with GBG Predator & SecureBank

AmBank Group

Yeoh Eng Leong

Senior VP of Retail Banking Fraud Management

Anthony Nolan achieves faster donor tracing and lifesaving transplants with GBG Investigate

Anthony Nolan

Lisa Cawley

Donor Liaison Manager

Atlantic Lottery boosts iCasino pass rate from 68% to 82% with GBG identity data verification

Atlantic Lottery

Adam MacLeod

Digital Product Manager

Bank First achieves faster, fraud‑resistant digital onboarding with GBG’s greenID Scan

Bank First

Liam McMahon

Head of Product & Price

France’s leading personal financial services organisation required a world-class fraud detection platform

BNP Paribas

A leading financial products provider in Mexico required a state-of-the-art application fraud solution

Cetelem

CoinJar achieves 80% first-time pass rate and rapid onboarding in seconds with GBG

CoinJar

James Elia

General Manager

Ambitious plans for growth have to be built on strong foundations

Consors Finanz

Consumer Finance Company achieves layered identity verification, reduced synthetic fraud and up to 30:1 ROI with GBG ExpectID

Consumer Finance Company

Creditsafe achieves faster growth and KYC compliance with GBG identity and fraud solutions

Creditsafe

Chris Hutchings

Head of Risk

Cue achieves faster, more accurate eCommerce checkout and fewer undelivered orders with GBG Harmony RightAddress

Cue

Currencies Direct boosts automated onboarding and stops real-time fraud with GBG Mobile Intelligence

Currencies Direct

Ibrahim Nazirudeen

Head of Product Risk & Compliance

D’Resort cuts check-in times by up to 10 minutes and boosts guest experience with GBG AssureID

D’Resort

Sharguna Nathan

Operation Manager

De Montfort University cuts admin time by 65% and saves £11,000 with GBG OnlineDisclosures

De Montfort University

Jayneeka Lad

DBS Admissions Officer

Digital Gaming and Sports Company achieves 13:1 ROI and 80% lift in auto-approvals with GBG

Digital Gaming and Sports Company

Dosh (New Zealand’s first mobile wallet) achieves seamless, compliant digital onboarding with GBG (Cloudcheck)

Dosh

Shane Marsh

Co-Founder

Falabella identifies US$8.4M in credit card application fraud and improves detection with GBG Instinct

Falabella

Fast-Growing Digital Banking Solutions Provider achieves 20% uplift in new customer onboarding with GBG

Fast-Growing Digital Banking Solutions Provider

A leading bank in Turkey required a comprehensive and flexible transaction fraud detection solution

Fibabanka

Investment management company achieves 8% higher onboarding and £230k extra revenue with GBG's Multi Bureau (ID3global)

Financial Services Company

Fitness First achieves 250% increase in customer engagement with GBG Marketing Services

Fitness First

Rhian Reilly

Customer Relationship Management Manager

FoxFire achieves faster onboarding and stronger AML/CTF compliance with GBG's greenID

FoxFire

Great Southern Bank boosts fraud detection and blocks nearly $500K in fraudulent credit applications with GBG Trust: Alert (GBG)

Great Southern Bank

Hall & Woodhouse achieves 80%+ reduction in right-to-work check costs with GBG’s Right to Work (NorthRow) solution

Hall & Woodhouse

Neil Davies

Recruitment & Immigration Advisor

Hanover achieves complete, validated address data and time savings with GBG's Matchcode

Hanover

Tom Woodhams

Project Manager

Heart of the South West Trading Standards Service seizes 876,968 illicit cigarettes and recovers over £237,000 for victims with GBG Investigate

Heart of the South West Trading Standards Service

Rachel Pecz

Senior Intelligence Analyst

South Africa’s number one homeware retailer adopts GBG Instinct to prevent fraud for its online customers

HomeChoice

Intellekt achieves rapid, accurate tracing and recovers hundreds of thousands in stolen parts with GBG Connexus

Intellekt

Clive Dunster

Managing Director

Jordans Group achieves rapid AML ID product launch and 30 new clients with GBG ID3global

Jordans Group

Stephen Blacker

Product Development Manager

Know Your Candidate achieves 10x faster criminal-record checks and major cost savings with GBG

Know Your Candidate

Barry Hetherington

Director

Leading Financing and Loan Services Company achieves 5:1 ROI, lower acquisition costs and faster loan approvals with GBG's identity verification API

Leading Financing and Loan Services Company

Leading Insurance Solutions Provider achieves $1M+ in prevented losses and reduced synthetic identity fraud with GBG

Leading Insurance Solutions Provider

Lothian Pension Fund achieves high-success member tracing and improved next-of-kin payments with GBG Investigate

Lothian Pension Fund

Mark Smith

Member Services Team Manager

Maggie Beer selects Loqate for eCommerce address validation service

Maggie Beer

Stefani Michael

Marketing & Online Sales Manager

Milford achieves instant onboarding and 10x client growth with GBG Cloudcheck

Milford

Matthew Thomas

Operations Manager

Mitrade partners with GBG for enhanced customer onboarding, boosting KYC automation by 30%

Mitrade

Elven Jong

Chief Executive Officer

Increasing player pass rate by 30% and protecting minors

NSUS Group

Paul Burke

Managing Director

PassFort boosts fintech client's pass rates by 4.6% with GBG

PassFort

Plus500 achieves up to 10% higher identity match rates and faster onboarding with GBG (Loqate + ID3global)

Plus500

David Zruia

Chief Operating Officer

Plymouth University achieves faster DBS checks and boosts tuition income with GBG OnlineDisclosures

Plymouth University

Roland Monger

Admissions Manager

PT Bank Mandiri safeguards loan applications and improves accessibility with GBG Instinct (GBG)

PT Bank Mandiri

Puddle Ducks achieves rapid, economical, paper-free DBS checking with GBG Online Disclosures

Puddle Ducks

Ali Beckman

Technical Director

Racing Stars achieves an 89% uplift in customer onboarding pass rates with GBG

Racing Stars

St James’s Place partners with GBG to deliver customer due diligence with simpler, faster, data-driven onboarding decisions resulting in a 9% increase in its new customer pass rate

St. James’s Place

Gavin Welch

Deputy MLRO

STA International achieves 600% ROI and 4x faster tracing with GBG Connexus

STA International

Will Twigg

Finance Manager

Tempcover cuts annual loss ratio by 20 points with GBG's Identity Verification

TempCover

Neil Harris

Underwriting Director

The Education Network achieves faster candidate placements and increased revenue with GBG’s Criminal Record Checking service

The Education Network

Diane Cox

Managing Director

The Phone Casino achieves 25% increase in deposits and reduced costs with GBG's ID3global

The Phone Casino

Taj Ratta

Co-Founder

The Royal Borough of Greenwich achieves faster fraud detection and recovers social housing with GBG Investigate (GBG)

The Royal Borough of Greenwich

Kevin Kolendo

Investigator, Internal Audit and Anti-Fraud Team

UBank achieves seamless online onboarding of 300,000+ customers with GBG (greenID) verification

UBank

Tim Sinclair

Online Operations Manager

Vestigium Services achieves rapid, 99% accurate tracing of goneaway customers with GBG Connexus (GBG)

Vestigium Services

Andy Davies

Business Development Manager

Vinoshipper achieves 100% prevention of underage alcohol sales with GBG (IDology)

Vinoshipper

Steve Harrison

Chief Executive Officer

Wow World Group achieves rapid, efficient DBS checks with GBG Online Disclosures (GBG)

Wow World Group

Abi Davis

Project Manager

No matching case studies

Featured Companies

FACTS

32 Case Studies

Cludo

19 Case Studies

Rasa

19 Case Studies