Case Study: De Montfort University cuts admin time by 65% and saves £11,000 with GBG OnlineDisclosures

De Montfort University - Customer Case Study

De Montfort University needed a faster, less error-prone way to complete DBS (criminal record) checks for students—particularly in Health and Life Sciences where placements require valid clearance. The university selected GBG and its GBG OnlineDisclosures service to replace a slow, paper-based process that caused delays, extra resource needs and frequent chasing of incomplete forms.

GBG implemented its OnlineDisclosures eBulk online portal, removing manual ID checks and enabling applicants to complete checks quickly at local Post Offices. The GBG solution cut admissions admin time by 65%, saved around £11,000 a year on postage and stationery, drastically reduced errors and delays, and accelerated certificate turnaround (most online checks complete within days rather than weeks).

De Montfort University

Jayneeka Lad

DBS Admissions Officer