Case Study: Consors Finanz halves fraud losses with GBG Instinct

Ambitious plans for growth have to be built on strong foundations

Consors Finanz, a consumer finance provider in Germany, faced a significant challenge with its inefficient legacy fraud prevention system. The system was unable to handle high application volumes and left the company exposed to increased fraud, which threatened its plans for expansion and new product launches. To address this, they turned to the vendor GBG for a solution, implementing their GBG Instinct product.

GBG provided its GBG Instinct application fraud-detection engine, which features a configurable rules engine and an interactive case management system. The solution empowered fraud managers to create rules without IT support and accurately screen applications against identity data. The results for Consors Finanz were substantial, halving their fraud losses, significantly reducing investigation times, and capturing more confirmed fraud while decreasing false alerts.

Consors Finanz