CloudTalk B2B Case Studies & Customer Successes

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With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Case Studies

Showing 51 CloudTalk Customer Success Stories

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Aira Scales with Unified Sales & Support

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Alura Cuts Daily Complaints to Zero with CloudTalk

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Andreas Kloss Marketing - Customer Case Study

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Cutting Missed Calls by 23% for Aspire’s Customer Care Team

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Reducing Missed Calls from 80% to 14% and Cutting Wait Times from 20 to 4 Minutes

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BoatAround - Customer Case Study

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Capitalo Boosted Efficiency By 83.3% with AI Conversation Intelligence

Handling 66% More Calls, Without Hiring More Agents

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Lawn Care Software Tailored to the Needs of Industry Professionals

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Increasing productivity for CoachHub customer support agents

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Dentakay Grew Call Volume by 2.5X in 8 Months With Power Dialer

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Increasing satisfaction for DiscoverCar’s customers

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How Doorsan Achieved Crystal-Clear Communication for High-Stakes Sales

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Increasing Efficiency and Customer Satisfaction for Finax

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Increasing productivity for FINOM customer support agents

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FrontCore - Customer Case Study

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Reigning In Rodeo’s Call Center Operations with Analytics

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Delivering success for Glovo’s customer support team

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Delivering success for Glovo’s customer support team

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GoStudent - Customer Case Study

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How CloudTalk Powers Infinity Connections’ Global BPO Expansion

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How Integrity360 Tripled SDR Pickup Rates

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Reducing sales cycles for Leadspicker with our unique Pipedrive integration

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LKN Strategies Cut Call Abandonment by 40% and Boosted Agent Efficiency

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Centralizing Student Communication, Cutting Costs, and Improving Engagement

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Achieving 20% Productivity Gains with CloudTalk

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Increasing productivity for Migrante’s customer support team

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From Manual Dialing to 100+ Calls Per Agent, Per Day

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Delivering quality flooring via one simple, full-service platform

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Scaling outbound calls for MyHeritage 158 sales agents

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Increasing productivity
 for Nokia’s 200 customer
 support agents

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Unlocking PlanRadar’s global growth strategy

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Replacing Poliglota’s existing solution to improve outbound by 30%

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Putting Polysleep’s Customer Support Troubles to Bed

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Cutting Support Volume by 66% for RateMyAgent’s Customer Experience Team

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Unifying Global Support and Streamlining Customer Ops

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Revolutionizing Revolut’s Sales Efficiency and Saving 40+ Hours

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Reigning In Rodeo’s Call Center Operations with Analytics

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Increasing productivity for Rosberg customer support agents

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SalesPassie Helping Businesses Sell Better

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Building a Covid-19 Hotline for Hundreds of Calls Per Second

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Sound Advice MD - Customer Case Study

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Increasing productivity for Splitty customer support agents

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Surglogs - Customer Case Study

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Swile Increases Sales Productivity by 30% and Call Connection Rate by 40%

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Talent.io Cuts Daily Complaints to Zero with CloudTalk

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Unifying Global Support and Streamlining Customer Ops

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How Unzer Unified 5 Systems to Support 20+ Teams

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Increasing productivity for Valutico customer support agents

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Boosting Cold Call pickup Rates from 20% to 50%

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Zaren Unifies 6 Call Centers and Boosts Sales with CloudTalk

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