Case Study: Doorsan Streamlines B2B Sales Communication with CloudTalk

How Doorsan Achieved Crystal-Clear Communication for High-Stakes Sales

Doorsan, a UK-based manufacturer of bespoke internal doors for luxury properties, needed a better way to manage high-value, long sales cycles. Their previous cloud phone system lacked CRM integration, reliable call tracking, and call summaries, forcing the team to log outcomes manually and making handoffs difficult. CloudTalk was brought in to support more seamless client communication across the sales process.

With CloudTalk’s fully integrated calling platform and Pipedrive integration, Doorsan automated call logging and summaries, added custom call tags, filtered spam, and supported international calling. The result was 100% uptime over two years, reduced admin work, faster sales handoffs, and better continuity across the team—helping Doorsan handle complex B2B deals more efficiently.

Doorsan

Kacper Ziaj

Sales Executive