Case Study: Rodeo improves call center operations with CloudTalk

Reigning In Rodeo’s Call Center Operations with Analytics

Get Rodeo, a fast-growing SaaS startup providing project management software, faced challenges with its existing business phone solution as it expanded its operations. The company needed a call center platform that offered smart features, seamless integration with its Pipedrive CRM, and robust support to empower its diverse and growing sales and support teams.

CloudTalk provided the solution with its user-friendly interface and key features like Pipedrive integration and call recording. The implementation resulted in over 1,420 calls made and 3,000 minutes spent on the phone, leading to a radical increase in outbound calls, streamlined communication, and drastically improved customer satisfaction for Get Rodeo.

Get Rodeo

Pieter Vos

Chief Executive Officer