Case Study: GoStudent achieves global phone coverage and 38,000+ client calls in 3 months with CloudTalk

GoStudent - Customer Case Study

GoStudent is a fast‑growing digital tutoring platform operating across multiple European markets that needed a reliable, global phone solution to support bookings and a virtual contact center. Their previous phone provider couldn’t deliver numbers in key markets (notably France) and suffered from complicated setups and sporadic delivery times, so GoStudent turned to CloudTalk’s phone system to provide international numbers, SMS/WhatsApp and a user‑friendly contact‑center app.

CloudTalk implemented a virtual contact center with international mobile numbers, SMS/WhatsApp messaging, HubSpot CRM integration (including Click‑to‑Call and call recordings) and real‑time call monitoring. In three months GoStudent made 38,000+ inbound and outbound calls, logged over 60,000 minutes on the phone and deployed 27 phone numbers; CloudTalk’s high call quality, reliable number provisioning and HubSpot sync delivered measurable improvements in tracking, agent support and personalized customer communication.

GoStudent

Felix Ohswald

Chief Executive Officer