CloudTalk
51 Case Studies
A CloudTalk Case Study
SalesPassie, a sales optimization company with a large Dutch audience, needed a better business phone system to reduce spam-labeled calls, stop constant phone number changes, and gain clearer insight into agent performance. They were looking for a user-friendly VoIP solution with number masking, CRM integration, and stronger support for customer support and outbound sales.
CloudTalk provided SalesPassie with call masking, Smart Dialer, call recording, call notes, analytics, call monitoring, wallboards, voicemail, and Zoho CRM integration. With CloudTalk, SalesPassie’s 24 agents nearly doubled outbound calls, increased talk time by 25%, and in just three months made 32,000 inbound and outbound calls over more than 90,000 minutes using 21 international numbers.
Lucas Verschuur
Chief Executive Officer