Case Study: PlanRadar achieves 122% call‑volume growth and 70% higher call‑handling efficiency with CloudTalk

Unlocking PlanRadar’s global growth strategy

PlanRadar, a digital platform for the construction and real estate lifecycle operating in 65+ countries, needed a reliable VoIP partner to support global expansion. Their previous system had fixed numbers, poor call quality, limited international coverage and slow support, so they selected CloudTalk as their business VoIP solution to overcome these constraints.

CloudTalk delivered a tailored, flexible VoIP service—providing 160+ international numbers, fast number porting, voicemail/toll‑free support, superior call quality and 24/7 assistance—which transformed PlanRadar’s communications. As a result, PlanRadar saw a 70% increase in call‑handling efficiency, a ~3% drop in missed calls, a 20% rise in team productivity and roughly 122% growth in call volume (reaching 144,652 calls in a month), enabling successful global expansion with CloudTalk.

PlanRadar

Ibrahim Imam

Co-Founder