Case Study: CoachHub achieves global expansion and streamlined communications with CloudTalk

Increasing productivity for CoachHub customer support agents

CoachHub, a global talent development platform with 2,500+ certified coaches across 60 countries, faced the challenge of scaling cross-border voice communications while integrating seamlessly with HubSpot and Zendesk. To support global outreach and streamline workflows, CoachHub chose CloudTalk’s cloud-based call center solution—using its International numbers feature and CRM integrations to make and receive calls from any location or device.

CloudTalk deployed international phone numbers, HubSpot and Zendesk integrations, responsive web and mobile apps, and easy onboarding; in just three months CoachHub made 3,700 inbound and outbound calls totaling 10,960+ minutes using 57 international numbers and expanded into markets including the USA, UK, Spain, Italy and more. CloudTalk’s setup gave each agent a dedicated number, centralized call logging and reduced cross‑border fees, improving support, sales efficiency and global scalability.

CoachHub

Michael Zeitlin

Team Lead, Global Revenue Operations