Case Study: Revolut Saves 40+ Hours of Sales Ops Time with CloudTalk

Revolutionizing Revolut’s Sales Efficiency and Saving 40+ Hours

Revolut, the global fintech super app, needed a communication system that could keep up with its rapid expansion as its SDR team grew from 0 to 500+ in 18 months. Its previous VoIP provider lacked key capabilities like single sign-on, agent oversight, and strong multichannel outreach support, creating operational and security challenges for a fast-scaling sales organization.

CloudTalk provided Revolut with a secure, scalable telephony platform featuring deep HubSpot integration, SSO, real-time analytics, call monitoring, smart dialing, voicemail tools, and global phone numbers. With CloudTalk, Revolut saved 40+ hours of sales ops time per month, onboarded 500+ SDRs, improved visibility into agent performance, and supported faster follow-up and better deal conversion rates across global markets.

Revolut

Jamie Devlin

Head of Operations