A Spot of Paw-fect Coverage for the Lovely People at American Express as We Prepped the Nation to Shop Small
B2B Case Studies Featuring American Express as the Customer
Explore case studies featuring American Express as the customer — learn how vendors and partners helped American Express solve real business challenges.
Case Studies
Showing 89 Success Stories about Software and Services used by American Express
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express
Clayton F. Ruebensaal
Senior Vice President of Global Brand Management and Design
American Express - Customer Case Study
American Express achieves consistent, cost-effective compliance training and improved employee satisfaction with Aptara's blended learning solution
American Express Interface design for Card Member Managers
American Express - Customer Case Study
American Express Global Business Travel achieves rapid deployment and actionable travel-spend insights with Infor Birst
American Express
Christophe Tcheng
Vice President of Core Products & Platform Architecture
American Express - Customer Case Study
American Express
Valerie Grillo
Chief Diversity Officer
American Express - Customer Case Study
TechAhead Partnered with American Express to trigger a Sales Revolution using Mobile & Cloud
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
Making American Express a business travel thought leader
How Deploying Design Thinking Reduced Call Volume at American Express
Quick and secure data transfer for world leader in busin
American Express - Customer Case Study
American Express achieves targeted luxury cruise traffic with Sharethrough
American Express - Customer Case Study
American Express has teamed up with Knot to launch a new pilot feature that simplifies adding payment information at select merchants
American Express
Matt Sueoka
Senior Vice President
American Express Boosts Leads With Interactive Video
American Express
American Express
American Express - Customer Case Study
American Express - Customer Case Study
American Express
Fabiana Mingrone
Country Manager Germany, VP&GM Consumer Services
American Express - Customer Case Study
American Express
Daniele Coda
Marketing Executive
Firebase Test Lab for Android reduced American Express app test costs by 50%
American Express
Michael Bailey
VP and Principal Engineer
American Express supports a low-carbon future for Card Members
How American Express Found the Route to Young Travellers' Hearts
American Express achieves lower cost per landing page view and per application with Sharethrough Native Display
American Express - Customer Case Study
American Express achieves increased awareness and drives Small Business Saturday participation and spend with Sharethrough
American Express - Customer Case Study
Building A Marketing Organization That Puts The Customer First
American Express
Jennifer LaFiura
Global Brand Management, Vice President
American Express - Customer Case Study
A tool to improve the performance and retention of wealth managers
American Express - Customer Case Study
Incentivizing Self-organizing Developer Communities with American Express
American Express - Customer Case Study
American Express - Customer Case Study
How Xandr Invest Supercharged Greenhouse’s Performance for American Express
American Express
Marc Bergers
Marketing Executive Online Acquisition
American Express - Customer Case Study
American Express - Customer Case Study
American Express achieves 21st-Century customer service transformation with Salesforce DMP
American Express
Susan Sobbott
President of Global Corporate Payments
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express achieves global remittance transformation and standardized payments with DH Corporation's Payment Services Hub
American Express
Neha Patel
Vice President of Global Payments Transformation
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
How American Express Found the Route to Young Travellers' Hearts
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express achieves Digital‑Age customer service transformation with Salesforce
American Express
Greg Keeley
EVP Global Corporate Payments
American Express - Customer Case Study
American Express
Debby Slotnick
Project Analyst, American Express World Service
Scaling content and breaking down silos to increase customer engagement globally
American Express - Customer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
Using AI algorithms developed by Growth Intelligence, American Express were able to significantly increase the success of their outbound marketing, whilst sustaining a healthy ROI
American Express
Harry Mole
UK Marketing Director
American Express - Cusromer Case Study
American Express - Customer Case Study
American Express - Customer Case Study
American Express achieves real-time, personalized customer service for the Digital Age with Salesforce Marketing Cloud
American Express
Susan Sobbott
President of Global Corporate Payments
American Express - Customer Case Study
American Express - Customer Case Study
American Express achieves tripled customer satisfaction and 4x lower cardmember attrition with Pegasystems
American Express
Jim Bush
Managing Director
American Express achieves 16-point NPS gain and increased revenue with Delighted
American Express
Jim Bush
Managing Director
American Express - Customer Case Study
American Express achieves seamless global servicing for 200M+ interactions and a 75% reduction in deployment costs with Pegasystems
American Express
Stuart Green
Vice-President, Global Servicing Capabilities
How The AppNexus Programmable Platform Supercharged Greenhouse Group's Performance for American Express
American Express
Marc Bergers
Marketing Executive Online Acquisition
American Express - Customer Case Study
American Express doubles engagement and builds a storytelling engine for small business owners with Contently
American Express
Carrie Parker
Director
American Express - Customer Case Study
Integrating Expense Reporting With American Express
American Express - Customer Case Study
American Express - Customer Case Study
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