Case Study: American Express achieves consistent, cost-effective compliance training and improved employee satisfaction with Aptara's blended learning solution

American Express - Customer Case Study

American Express, a global financial services leader, needed to address growing compliance risks across its worldwide operations. The company sought a training partner to cover safety, health and monetary compliance topics, improve business-process efficiency, reduce training costs, increase customer satisfaction, and deliver consistent learning experiences across its workforce.

Aptara evaluated current issues and designed a blended-learning program with interactive eLearning on topics such as anti-corruption, anti-trust, safety, money laundering and information security, optimized for multiple devices. The program was highly successful—employees requested similar future training, pride and satisfaction increased, teams stayed cohesive during a period of change, and the long-standing (10+ year) Aptara partnership continues to support process improvements and customer growth.

American Express