Case Study: American Express boosts sales and customer acquisition with TechAhead's mobile and cloud CRM

American Express boosts sales with TechAhead’s mobile CRM for 64,000+ employees

American Express, a major global financial services company, faced a significant challenge in enabling its 64,000+ employees to access critical customer data in real-time. This lack of a comprehensive platform hindered their sales and customer acquisition processes, impacting overall productivity. TechAhead was engaged to address this challenge.

TechAhead developed a unique, custom mobile-based Sales CRM platform leveraging cutting-edge Mobile and Cloud technologies. This solution empowered American Express's massive workforce with real-time access to customer insights and data directly on their handheld devices, enabling quicker business decisions and improved communication. As a result, TechAhead helped American Express boost sales, convert more leads, and trigger a significant sales revolution that drove increased revenue.

American Express