Kirona B2B Case Studies & Customer Successes

Kirona started back in 2003 with the vision to design, build and deliver market-leading Field Service Management Solutions. Their solutions enable field-based workers to operate much more efficiently and deliver the best possible service to their customers. Kirona has grown to be recognised as the leader in delivering Field Workforce Management Software. They combine innovative software development with an exceptional service organisation to ensure that their technology delivers significant value to every one of their clients.

Anchor achieves paperless, real-time health and safety inspections with Kirona's Job Manager and InfoSuite

Anchor

Howard Nankivell

Housing Operations Director

Balfour Beatty achieves increased productivity and reduced travel time with Kirona's field service management solution

Balfour Beatty

Bryan Casey

Finance Director

Bernicia achieves 97% first-contact repairs and greater efficiency with Kirona DRS Scheduler

Bernicia

John Harrison

IT Governance Manager

BrightHouse achieves improved customer service and streamlined field operations with Kirona Job Manager and InfoSuite

BrightHouse

Alasdair Skeoch

Head of Credit Operations

BrightHouse boosts field repair efficiency and appointment accuracy with Kirona's Dynamic Resource Scheduler and Job Manager

BrightHouse

Mark Lynch

Operations Director

Carpetright achieves a 30% rise in estimated sales with Kirona's field management solution

Carpetright

Steve Johnson

Head of Central Operations

Clearwater Technology achieves 10-15% productivity gains and higher earnings per operative with Kirona's Job Manager

Clearwater Technology

Geoff Griffith

IT Manager

County Durham Housing Group achieves smarter, more productive repairs and reduced downtime with Kirona's Dynamic Resource Scheduling

County Durham Housing Group

Cruden Property Services achieves real-time mobile workforce management and smarter job scheduling with Kirona

Cruden Property

Paul Fadden

Partnership Manager

Curo Group achieves dynamic job scheduling and real-time workforce visibility with Kirona's DRS Scheduler and InfoSuite

Curo Group

Alan Rogers

Director of Curo Response

East Riding of Yorkshire Council achieves faster, more efficient repairs and reduced travel time with Kirona’s Dynamic Resource Scheduler

East Riding of Yorkshire Council

Peter Brady

Principal Housing Maintenance Officer

Grand Union Housing Group achieves a 46% increase in scheduled jobs with Kirona's Dynamic Resource Scheduler (DRS)

Grand Union Housing Group

Andy Garnham

Project Manager

Housing Maintenance Solutions achieves 100% customer satisfaction with Kirona's InfoSuite

Housing Maintenance Solutions

Liam King

Responsive Team Manager

Ian Williams Property Services achieves reduced travel costs and improved operational visibility with Kirona DRS Scheduler V5

Ian Williams

Mike Thomas

IT Project Manager

Leading Home Furnishing Specialist Retailing Company achieves streamlined aftercare mobilisation with Kirona's Field Service Management solution

Leading Home Furnishing Specialist Retailing Company

Leading Metering Services Provider to the UK Energy Market achieves faster scheduling and higher field productivity with Kirona's Dynamic Resource Scheduling and Job Manager

Leading Metering Services Providing Company

London & Quadrant Housing Trust achieves 20% workforce productivity uplift with Kirona DRS Scheduler

London & Quadrant Housing Trust

Dennis Evans

Managing Director for Direct Maintenance

Maplin Electronics achieves streamlined online bookings and mobile workforce efficiency with Kirona's Online Booking & Mobile Workforce Management

Maplin Electronics

Alexander Allen

Strategy & Services Director

North Lanarkshire Council achieves 15% cost reduction and 20% productivity gain with Kirona

North Lanarkshire Council

Robert Forman

Service Manager for Business Process Change and Improvement

Notting Hill Genesis achieves streamlined repairs and improved tenant service with Kirona's Dynamic Resource Scheduler

Notting Hill Genesis

Gordon Flack

Technical Project Manager

Ocean Housing achieves up to 25% higher productivity and smarter repairs scheduling with Kirona's Dynamic Resource Scheduler

Ocean Housing

Kevin Pearce

Group Director of Resources

Ongo Homes achieves faster void turnarounds and paper-free scheduling with Kirona DRS Project Planner

Ongo Homes

Margaret Slingsby

Maintenance Services Manager

Ottawa Community Housing Corporation achieves improved maintenance productivity and higher tenant satisfaction with Kirona

Ottawa Community Housing Corporation

Michael Wilson

Interim Vice-President of Organizational Effectiveness

Phoenix Community Housing achieves £135k savings and 100% customer satisfaction with Kirona’s DRS Scheduler and InfoSuite

Phoenix Community Housing

Jim Humm

Partnering Manager

Places for People achieves faster, more responsive customer services with Kirona

Places for People

Jon Thomson

Head of IT

Red Kite Community Housing achieves tenant-first scheduling and mobile job management with Kirona

Red Kite Community Housing

Sam Grimwade

UX Specialist

Richmondshire District Council achieves improved service and workforce productivity with Kirona's field service management solution

Richmondshire District Council

Riverside achieves 24/7 online self‑service repairs booking and reduced call handling with Kirona’s Dynamic Resource Scheduler

Riverside

Ian Gregg

Executive Director of Asset Services, Asset Management

Riverside achieves improved customer service and efficient repairs scheduling with Kirona's Job Manager and DRS Scheduler

Riverside

Ian Gregg

Executive Director of Asset Services, Asset Management

Salix Homes achieves £5,000 savings per worker and real-time mobile inspections with Kirona Job Manager Mobile

Salix Homes

Chris Henry

Technical ICT Support Officer

Sanctuary Housing boosts productivity and streamlines field operations with Kirona's Job Manager & Dynamic Resource Scheduling

Sanctuary Housing

Sandwell Metropolitan Borough Council achieves streamlined processes, improved service levels and £32,000 annual savings with Kirona Work Hub

Sandwell Metropolitan Borough Council

Ryan Davis

Senior Repairs Co-ordinator and Systems Officer

Severn Vale Housing achieves improved tenancy management efficiency with Kirona Mobilise Tenant Management System

Severn Vale Housing

Stephen Bourne

ICT Manager

South Gloucestershire Council achieves a 25% increase in Street Scene productivity with Kirona's Job Manager

South Gloucestershire Council

Nina Deverall

Project Manager for Transformation and Efficiency

The Gateshead Housing Company achieves a one-stop, highly efficient repairs & maintenance service with Kirona

The Gateshead Housing Company

Andrew Curtis

ICT Development Manager

Thirteen Group achieves housing repairs efficiencies and improved customer service with Kirona's DRS Scheduler & Job Manager

Thirteen Group

Russell Thompson

Director of Property Services

Torus achieves increased productivity and improved Voids management with Kirona’s Dynamic Resource Scheduler

Torus

Lisa Candland

Group Head of IHC Operations

Trafford Housing Trust achieves up to 25% productivity gains and reduces carbon footprint with Kirona's Dynamic Resource Scheduler

Trafford Housing Trust

Tony McMahon

Project Manager

VIVID achieves 15% productivity boost and £8m savings with Kirona’s Dynamic Resource Scheduling

VIVID

Neil Charlton

Head of Information Technology

Vodafone Ghana achieves 70% increase in field engineer utilisation with Kirona Job Manager

Vodafone Ghana

Benjamin Apraku

Enterprise Network Operations Manager

Wigan and Leigh Housing achieves 99.8% customer satisfaction and a 12% boost in workforce efficiency with Kirona

Wigan and Leigh Housing

Elaine Pierce

IT Manager

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