Case Study: Salix Homes achieves £5,000 savings per worker and real-time mobile inspections with Kirona Job Manager Mobile

Salix Homes implements mobile working solution to save £5,000 per worker

Salix Homes, a multi‑award‑winning social housing provider managing around 8,000 properties, faced a costly paper‑based repairs inspection process: six inspectors completed paper forms for about 150 inspections a week which were retyped by a six‑person admin team, creating duplication and an estimated £30,000 per year in unnecessary administration. As they implemented a new Northgate core housing system, Salix Homes selected vendor Kirona and its Kirona Job Manager Mobile solution to support mobile working on tablets and eliminate that inefficiency.

Kirona deployed Job Manager Mobile on Motion CL 900 tablets, fully integrated with the Northgate housing system, so inspectors could complete reports in the field with real‑time updates, raise follow‑on work instantly and cut unnecessary calls to the contact centre. The Kirona solution increased inspector productivity and reduced admin duplication—delivering the project’s targeted efficiency gains (a claimed saving of £5,000 per worker), faster job scheduling with contractors and scope to roll the solution out across other divisions.

Salix Homes

Chris Henry

Technical ICT Support Officer