Case Study: Leading Metering Services Provider to the UK Energy Market achieves faster scheduling and higher field productivity with Kirona's Dynamic Resource Scheduling and Job Manager

Leading Metering Services Providing Company - Customer Case Study

Leading Metering Services Provider to the UK Energy Market, a UK data collection, management and meter maintenance specialist that deploys over 2,500 field staff, needed an office-based way to schedule hundreds of short meter‑reading appointments per day and manage varied workflows. The organisation engaged Kirona to configure its Dynamic Resource Scheduling (DRS) and Job Manager products to create timetables tailored to remote engineers and minimise time lost between jobs.

Kirona implemented configured versions of DRS and Job Manager, hosted on Kirona’s virtual private cloud and including onsite features such as GPS and image capture, to link office allocation with field completion. The solution enables far more efficient job allocation—scheduling hundreds of short appointments in a single format, maximising productivity, reducing travel and downtime between jobs, and better supporting the company’s 2,500+ mobile workforce.