EXL B2B Case Studies & Customer Successes

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EXL collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain and maintain competitive advantage with efficient, sustainable models at scale.

Case Studies

Showing 84 EXL Customer Success Stories

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Automate Generate Service Provider improves claim accuracy with EXL outlier data marts

EXL’s Real Time Certificate of insurance management powered by Certificial

European Auto Parts Manufacturer creates an ecommerce roadmap with EXL web benchmarking

Global Call Centers Service Provider boosts call capacity with EXL’s Conversational AI

a global premium beauty retailer improves supply chain speed and inventory visibility with EXL

a hedge fund achieves higher annualized returns with EXL's automated quantitative trading algorithms

a large broker dealer achieves improved data quality and MDM efficiency with EXL

a large global wholesale food distribution company achieves enterprise-wide transformation governance with EXL

a large health benefits management firm reduces turnaround time with EXL XTRAKTO.AI

a large healthcare client saves more than $5M with EXL digital pharmacy solutions

Large Healthcare Community improves vulnerable patient outreach with EXL risk stratification scoring model

a large healthcare company improves customer experience with EXL Health and EXLVantage™

a large life sciences company improves multiple sclerosis patient adherence with EXL analytics

a large methodologies and analytics framework company achieves higher campaign engagement and net flows with EXL

a large multinational bank improves collections performance with EXL PaymentorSM

a large national health plan achieves $7.5M+ in cost avoidance with EXL Pre-Pay Audits

a large national health plan achieves $42M in annual recovery savings with EXL Subrogation Services

Large National Health Plan achieves cloud migration cost savings with EXL Health

a large national healthcare insurer achieves 30% UM efficiency gains with EXL

a large national payer improves audit efficiency and quality with EXL's AQA solution

a large national pharmacy benefit manager achieves compliant virtual audits and revenue recovery with EXL

a large regional health plan achieves $4M+ annual subrogation savings with EXL Health

Large Regional Health Plan improves care management outcomes with EXL Health population analytics

a large regional healthcare organization improves proactive care management with EXL Health

Large Regional U.S. Health Plan boosts reporting, engagement, and star rating with EXL CareRadius

Large Self Insured Pharma Organization achieves up to 15% savings with EXL Health analytics

a large U.S. health insurer achieves faster fraud investigations and $2 million in annual savings with EXL

a large U.S. health system modernizes COVID-19 reporting and operations with EXL

a large UK energy and home services provider boosts customer retention with EXL customer journey analytics

a large US-based group and voluntary benefits carrier achieves faster quotes and higher close ratios with EXL Digital BluePRINT™

a largest debt collection agency doubles recovery rates with EXL PayMentor

a major residential property insurance provider achieves more accurate remote property risk assessment with EXL's AI and aerial imagery solution

a leading asset management firm achieves 90% faster reconciliation with EXL

a leading asset manager achieves $400M+ in net digital fund flows with EXL's digital engagement program

a leading care provider's contact center improves patient access and satisfaction with EXL Health

a leading coordinated care organization achieves lien recovery savings with EXL Health

a leading diabetes drug company improves patient outcomes and cost insights with EXL's HEOR solution

a leading global food distributor achieves real-time analytics and faster reporting with EXL

a leading global insurance provider achieves digital insurance modernization with EXL LifePRO

a leading global media company boosts viewership with EXL's cross-content platform management

a leading health solutions company achieves faster provider onboarding with EXL automation

Reduce total cost of ownership and improve operational efficiency through cloud transformation

a leading healthcare company achieves cost savings and cloud migration success with EXL Health

a leading healthcare industry organization improves whole person health management with EXL

a leading healthcare organization transforms government reporting with EXL Health

Leading Healthcare Organizations achieve better patient outcomes and operational efficiency with EXL digital healthcare solutions

a leading healthcare provider automates medical referral extraction with EXL Health's real-time NLP solution

a leading healthcare provider organization achieves real-time COVID-19 decision-making with EXL Health

a leading healthcare services provider achieves 85%+ email classification accuracy with EXL's AWS-based response management solution

a leading individual insurance company reduces wait times and agent effort with EXL EXELIA.AI

a leading insurance brokerage firm accelerates COI processing with EXL XTRAKTO.AI

a leading life insurance company improves long-term disability claims with EXL

Leading Life Sciences Companies improve outcomes and reduce costs with EXL HEOR solution

Leading Life Sciences Companies improve asthma drug cost and outcomes analysis with EXL's HEOR solution

a leading life sciences company launches chronic cough insights with EXL’s HEOR solution

a leading multi-specialty group practice improves patient experience with EXL Health's central nurse triage program

a leading national health plan achieves clinical efficiencies and quality outcomes with EXL

a leading national health plan improves HEDIS gap closure with EXL Health's GAPS solution

a leading national health plan reduces UM and CM handling time with EXL's DigiCA

a leading pharmaceutical company achieves personalized sales reporting with EXL

a leading regional health plan achieves faster, more accurate document processing with EXL Health NLP

a leading regional health plan achieves 70% faster turnaround with EXL's NLP data extraction solution

a leading regional insurance company increases sales and streamlines underwriting with EXL LifePRO Digital Suite

a leading self-insured employer organization achieves ~15% savings potential with EXL Health population health analytics

a leading title services provider achieves 20% OPEX reduction with EXL

Leading Two Large Banks Improve Credit Risk Analytics with EXL

a leading U.S. health insurance company achieves opioid education cost savings with EXL

Leading U.S. Life Insurance Companies improve underwriting efficiency with EXL XTRAKTO.AI

a leading UK energy provider improves customer experience with EXL’s MIA

a leading UK online retailer improves push marketing insights with EXL's AWS data ingestion solution

a leading UK-based home and energy care provider achieves major cost and efficiency gains with EXL's digital transformation

a leading UK energy and home services provider achieves major cost savings and customer experience gains with EXL

National Independent Physician Organization reduces underpayments with EXL Health and REVELOHEALTH

a small- to medium-sized health plan improves risk scores and CMS reimbursement with EXLCLARITYTM from EXL

a top 10 pharmaceutical company achieves clearer comparative drug treatment insights with EXL Health

a top 3 pharmaceutical company achieves one harmonized source of truth with EXL's EXLCIPTM

a top national healthcare payer improves payment integrity with EXL Health

a top US financial institution improves underwriting with EXL Transaction Insights

a top US financial institution improves underwriting and risk discrimination with EXL Transaction Insights

Shop Direct achieves $23M in incremental sales with EXL

a UK financial services provider achieves faster, more scalable credit risk analytics with EXL

a US-based fintech company boosts collection rates with EXL’s AI-powered digital collections

a US-based consortium of nonprofit organizations achieves 50% better funding-to-program ratio with EXL

a US-based Fortune 500 media and communications company boosts discount capture by $6M with EXL

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