Case Study: a leading pharmaceutical company achieves personalized sales reporting with EXL

Leading Pharmaceutical Company - Customer Case Study

EXL worked with a leading pharmaceutical company specializing in immunotherapy products that needed timely, accurate sales force insights from multiple data sources. The company wanted a personalized reporting approach that could track sales force performance while minimizing manual effort for its team.

Using EXLCIPTM, EXL integrated multiple data sources into a data warehouse and automated weekly and monthly processing and delivery of PowerBI reports with layered security and user-specific access. The solution provided personalized, role-based reporting, delivered integrated data within 24 hours of source availability, and enabled quick changes and user administration, helping drive a 240% increase in PowerBI users within 18 months and quarterly usage by 60% to 70% of users across departments.