Case Study: a leading health solutions company achieves faster provider onboarding with EXL automation

EXL introduces new efficiencies for a leading health solutions company

EXL worked with a leading health solutions company that wanted to reduce the time required to onboard providers into its systems. The client was spending too much time on manual data extraction and other manual workflow steps across internal and external sources, slowing provider integration and outreach.

EXL redesigned the provider data mining and onboarding process using Python, NLP, Selenium, Pandas, NumPy, data mining, and web scraping to automate extraction, validation, and output generation. EXL’s solution delivered a 70% productivity benefit, improved turnaround time by 30%, reduced manual errors, and generated about $100K in annual savings while speeding provider experience and revenue realization.